Mitigating language and cultural barriers in healthcare communication: Toward a holistic approach

BC Schouten, A Cox, G Duran, K Kerremans… - Patient Education and …, 2020 - Elsevier
Due to ongoing globalization and migration waves, healthcare providers are increasingly
caring for patients from diverse cultural and/or ethnic minority backgrounds. Adequate health …

The professional interpreter's effect on empathic communication in medical consultations: A qualitative analysis of interaction

D Krystallidou, CL Bylund, P Pype - Patient education and counseling, 2020 - Elsevier
Objective To investigate how empathic communication is expressed in interpreter-mediated
consultations (IMCs) and the interpreter's effect on it. Methods We coded 20 authentic video …

Interpreters in healthcare: Nursing perspectives

D Salavati, F Lindholm, E Drevenhorn - Nursing2023, 2019 - journals.lww.com
Purpose: This study explored nursing experiences using interpreters in primary healthcare
settings. Methods: Eight nurses in southern Sweden were subjected to semistructured …

The medical consultation through the lenses of language and social interaction theory

A Cox, S Li - Advances in Health Sciences Education, 2020 - Springer
The well-structured medical communication models that are typically described in textbooks
are relevant to practice, but the actual messy interactional realities of consultations are often …

Invisible participants in a visual ecology: Visual space as a resource for organising video-mediated interpreting in hospital encounters

JPB Hansen - Social Interaction-Video-Based Studies of Human …, 2020 - duo.uio.no
This paper explores multilingual hospital encounters in which medical professionals and
patients do not speak the same language, and where interpreting is facilitated through the …

Towards a collaborative structure of interpreter-mediated medical consultations: Complementing functions between healthcare interpreters and providers

CA Aranda, RL Gutiérrez, S Li - Social Science & Medicine, 2021 - Elsevier
In today's multilingual and multicultural societies, healthcare interpreters are increasingly
needed to mitigate communication barriers in language-discordant, intercultural medical …

[HTML][HTML] How do dental clinicians obtain up-to-date patient medical histories? modeling strengths, drawbacks, and proposals for improvements

S Li, AS Rajapuri, GG Felix Gomez… - Frontiers in Digital …, 2022 - frontiersin.org
Background Access to up-to-date patient medical history is essential for dental clinicians
(DCs) to avoid potential harm to patients and to improve dental treatment outcomes. The …

A typology of healthcare interpreter positionings: When “neutral” means “proactive”

F René de Cotret, C Brisset, Y Leanza - Interpreting, 2021 - jbe-platform.com
The conceptual vagueness surrounding the role of the public service interpreter can hinder
collaboration between interpreters and providers. Inspired by Mason's work on interpreter …

Body-oriented gestures as a practitioner's window into interpreted communication

J Gerwing, S Li - Social Science & Medicine, 2019 - Elsevier
With increasing global migration, health care providers and patients may lack a shared
language. Interpreters help to secure understanding. Doctors and patients cannot evaluate …

Determinants of a high-quality consultation in medical communications: a systematic review of qualitative and quantitative evidence

M Bahadori, E Hasanpoor, M Yaghoubi… - International Journal of …, 2020 - emerald.com
Purpose The medical consultation is one of the requirements in diseases diagnosis and
patient treatment. In addition, a high-quality consultation is a fundamental demand of …