Purpose–The purpose of this paper is to review research and is to gather conceptual
perspectives on the role and nature of e‐service, and the e‐service experience. Recent …

Purpose–The aim of this paper is to contribute to the field of satisfaction research from the
perspective of electronic banking users; a topic of great interest to the business strategies of …

This study investigates the antecedents and outcomes of consumer engagement through AR
apps and suggests a new conceptual model. The purpose of the paper is to examine how …

In this paper, we investigate entrepreneurial intention by applying the Theory of Planned
Behaviour (TPB) by Ajzen. We specifically examine the role of gender on entrepreneurial …

Background YouTube, the online video creation and sharing site, supports both video
content viewing and content creation activities. For a minority of people, the time spent …

Wearable fitness technologies (WFT) track physical activity, such as steps taken, calories
burned and workout intensity, through a device that is typically worn at all times. While the …

The purpose of this study was to propose and test an integrative theoretical model that
allows one to determine the relative importance of certain factors (ie external influences …

Abstract Partial Least Squares (PLS) is an efficient statistical technique that is highly suited
for Information Systems research. In this chapter, the authors propose both the theory …

Purpose The TOE framework enjoys robust scholarly accolade but it rarely espouses clearly
task and individual factors. Although task and individual contexts had been separately …

This paper provides further insight into IS adoption by investigating how 12 factors within the
technology-organization-environment (TOE) framework explain SMEs' adoption of …