Blockchain applications in supply chain transactions

CF Durach, T Blesik, M von Düring… - Journal of Business …, 2021 - Wiley Online Library
Blockchains, a disruptive technology with potentially many applications in modern‐day
supply chain (SC) transactions, have not been adequately reflected by theory. Researchers …

E-commerce logistics service quality: customer satisfaction and loyalty

S Akıl, MC Ungan - Journal of Electronic Commerce in Organizations …, 2022 - igi-global.com
With the recent developments in technology, globalization, and COVID 19 pandemic, the
volume of e-commerce logistics activity has been growing rapidly. However, a literature …

Crowdsourced delivery and customer assessments of e‐Logistics Service Quality: An appraisal theory perspective

H Ta, TL Esper, A Rossiter Hofer… - Journal of Business …, 2023 - Wiley Online Library
Thanks to increased technological advancements, retailers have progressively incorporated
crowdsourcing into their delivery service portfolios to offer customers an enhanced last‐mile …

Operating performance effects of service quality and environmental sustainability capabilities in logistics

S García‐Dastugue, C Eroglu - Journal of Supply Chain …, 2019 - Wiley Online Library
Resource allocation decisions in the areas of service quality and environmental
sustainability can be challenging because ex ante it is difficult to assess the potential …

Assessing the effects of logistics performance on export and competitiveness using SEM methodology: evidence from firm-level data

FŽ Bugarčić, N Stanišić, V Marinković - The International Journal of …, 2024 - emerald.com
Purpose The purpose of the paper is to determine the importance of trade logistics in export
intensification and competitiveness on the level of individual companies. Within the …

Necessary and sufficient antecedents of customer loyalty to logistics service providers

I Vlachos - Journal of Business & Industrial Marketing, 2021 - emerald.com
Purpose The purpose of this paper is to empirically study the necessary and sufficient
antecedents of customer loyalty to logistics service providers (LSPs). Despite the abundance …

[PDF][PDF] Shippers perceptions of aviation logistics service quality (LSQ) of air freight provider

NAA Rahman, MF Mohammad, SA Rahim… - … of Engineering and …, 2017 - researchgate.net
This research investigates logistics service quality of the air freight provider from a shipper's
perspective in Malaysia. The multiple empirical case studies are used to collect data from …

Methods to our madness: adapting methods to the changing nature of our problems

TJ Goldsby, W Zinn - Journal of Business Logistics, 2018 - Wiley Online Library
This editorial presents a series of frequently asked questions (FAQs) directed to us, as
editors of the journal. It speaks to an assessment of the methods review element of the …

Fast or slow? Logistics way choices for perishable products under competition

F Fu, M Pei, W Xing, Y Zhou - International Transactions in …, 2024 - Wiley Online Library
This study investigates a logistics game where two competing shippers of perishable
products may choose between fast and slow logistics ways. The fast logistics way allows a …

[PDF][PDF] Reengineering the concept of outsourcing: Air freight perspective in Malaysia

NAA Rahman, MF Mohammad… - Journal of Engineering …, 2017 - researchgate.net
This study discusses the outsourcing concept in logistics. Specifically, this study explains the
determinant of air freight logistics outsourcing practice in Malaysia among the manufacturer …