Understanding user participation in online communities: A systematic literature review of empirical studies
S Malinen - Computers in human behavior, 2015 - Elsevier
Online communities have become a popular and widely studied research topic. As active
participation has been acknowledged as essential for the sustainability of the communities …
participation has been acknowledged as essential for the sustainability of the communities …
Logging on, reaching out, and getting by: A review of self-reported Psychosocial impacts of online peer support for people impacted by cancer
KR Allison, P Patterson, D Guilbert, M Noke… - Proceedings of the …, 2021 - dl.acm.org
For individuals impacted by their own or a family member's cancer, connecting with other
people in similar situations can be an invaluable source of informational and emotional …
people in similar situations can be an invaluable source of informational and emotional …
Investigating brand community engagement and evangelistic tendencies on social media
Purpose This study aims to explore the antecedents and outcomes of brand community
engagement (BCE) in the context of social media-based brand communities (SMBCs) …
engagement (BCE) in the context of social media-based brand communities (SMBCs) …
How a moderated online discussion forum facilitates support for young people with eating disorders
Introduction Young people with eating disorders are at risk of harm to their social, emotional
and physical development and life chances. Although they can be reluctant to seek help …
and physical development and life chances. Although they can be reluctant to seek help …
" For an app supposed to make its users feel better, it sure is a joke"-an analysis of user reviews of mobile mental health applications
MR Haque, S Rubya - Proceedings of the ACM on Human-Computer …, 2022 - dl.acm.org
Mobile mental health applications are seen as a promising way to fulfill the growing need for
mental health care. Although there are more than ten thousand mental health apps available …
mental health care. Although there are more than ten thousand mental health apps available …
A practical guide to analysing online support forums
RM Smedley, NS Coulson - Qualitative research in psychology, 2021 - Taylor & Francis
As the number of online support forums continues to grow and the amount of user-generated
content increases, analysing forum messages can provide researchers and others working …
content increases, analysing forum messages can provide researchers and others working …
Emotional expression and empathy in an online peer support platform.
O Weisberg, S Daniels, E Bar-Kalifa - Journal of counseling …, 2023 - psycnet.apa.org
Online peer groups are a popular channel for mental health support, but the evidence for
their effectiveness is mixed. The present study focused on empathy to better identify which …
their effectiveness is mixed. The present study focused on empathy to better identify which …
Consumer responses to conflict-management strategies on non-profit social media fan pages
Past research has demonstrated that consumer-to-consumer (C2C) conflicts, here defined
as uncivil social interactions between consumers, can have a negative impact on …
as uncivil social interactions between consumers, can have a negative impact on …
Corporate conflict management on social media brand fan pages
ABSTRACT A recent development in the literature on social media brand fan pages is the
investigation of hostile consumer-to-consumer interactions. Existing research has thus far …
investigation of hostile consumer-to-consumer interactions. Existing research has thus far …
The impact of gamification on the patient's engagement in the online health community
Purpose Gamification has been widely implemented to improve user engagement in the
online health community (OHC). While its effect on the physicians' engagement has recently …
online health community (OHC). While its effect on the physicians' engagement has recently …