Chatbots enable organizations in the business-to-customer domain to respond to repetitive
requests efficiently. Extant approaches in Natural Language Processing (NLP) already …

With the advent of digital transformation, organizations increasingly rely on various
information systems to support their business processes (BPs). Recorded data, including …

The process mining community has recently recognized the potential of large language
models (LLMs) for tackling various process mining tasks. Initial studies report the capability …

Process mining is one of the most active research streams in business process
management. In recent years, numerous methods have been proposed for analyzing …

Abstract Predictive Process Monitoring (PPM) extends classical process mining techniques
by providing predictive models that can be applied at runtime during the execution of a …

The growing popularity of social media raises concerns about children's online safety. Of
particular concern are interactions between minors and adults with predatory intentions …

Process mining is a novel alternative that uses event logs to discover, monitor, and improve
real business processes through knowledge extraction. Event logs are a prerequisite for any …

Process mining provides a range of methods and techniques to analyse business processes
through information stored in so-called event logs. The richer these event logs and the …

Through the application of process mining, business processes can be improved on the
basis of process execution data captured in event logs. Naturally, the quality of this data …

The fields of business process analysis and process mining (PM) analyze business
operations to identify, validate, improve, and automate business processes. Most information …