Challenges and trends of financial technology (Fintech): a systematic literature review
Digital transformation creates challenges in all industries and business sectors. The
development of digital transformation has also clearly triggered the emergence of fintech …
development of digital transformation has also clearly triggered the emergence of fintech …
Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making
C Hildebrand, A Bergner - Journal of the Academy of Marketing Science, 2021 - Springer
The current research demonstrates how conversational robo advisors as opposed to static,
non-conversational robo advisors alter perceptions of trust, the evaluation of a financial …
non-conversational robo advisors alter perceptions of trust, the evaluation of a financial …
Counteracting dark sides of robo-advisors: justice, privacy and intrusion considerations
Purpose Under the pressure of dynamic business environments, firms in the banking and
finance industry are gradually embracing Fintech, such as robo-advisors, as part of their …
finance industry are gradually embracing Fintech, such as robo-advisors, as part of their …
[PDF][PDF] The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots.
Robo-advisors promise to offer professional financial advice to private households at low
cost. However, the automation of financial advisory processes to fully-digitalized services …
cost. However, the automation of financial advisory processes to fully-digitalized services …
Digital innovation in wealth management landscape: the moderating role of robo advisors in behavioural biases and investment decision-making
Purpose Innovation is the way of life and we see various innovative techniques and methods
being introduced in our daily life. This study aims to focus on digital innovation in the wealth …
being introduced in our daily life. This study aims to focus on digital innovation in the wealth …
My new financial companion! non-linear understanding of Robo-advisory service acceptance
Robo-advisory services are gaining traction and could usher in the next cycle of disruptive
change in the financial services industry. Yet, many are reticent to embrace this service …
change in the financial services industry. Yet, many are reticent to embrace this service …
Implications of AI-based robo-advisory for private banking investment advisory
Purpose AI-based robo-advisory (RA) represents a FinTech application that is already
replacing retail investment advisors. In private banking (PB), clients also increasingly expect …
replacing retail investment advisors. In private banking (PB), clients also increasingly expect …
[HTML][HTML] Not transparent and incomprehensible: A qualitative user study of an AI-empowered financial advisory system
AI-empowered and algorithm-driven automated financial advisory systems, also known as
Robo-advisors, have been rapidly implemented by service providers and customers in …
Robo-advisors, have been rapidly implemented by service providers and customers in …
Extending chatbots to probe users: Enhancing complex decision-making through probing conversations
Chatbots have become commonplace–they can provide customer support, take orders,
collect feedback, and even provide (mental) health support. Despite this diversity, the …
collect feedback, and even provide (mental) health support. Despite this diversity, the …
Antecedents of robo-advisor use intention in private pension investments: an emerging market country example
BA Eren - Journal of Financial Services Marketing, 2023 - Springer
Robo-advisor is one of the most up-to-date innovations in the financial world. So, the
number of experienced users is also very limited, yet. The study investigates to reveal the …
number of experienced users is also very limited, yet. The study investigates to reveal the …