Purpose Conversational agents (chatbots, avatars and robots) are increasingly substituting
human employees in service encounters. Their presence offers many potential benefits, but …

Trust and risk have been theorized and empirically approved as the most influential factors
affecting individual behavior toward social media platforms (SMPs). However, the evidence …

Unlike previous studies on the Metaverse based on Second Life, the current Metaverse is
based on the social value of Generation Z that online and offline selves are not different …

Since 2021, big tech companies have been interested in metaverse platforms and services.
Metaverse is the permanent, immersive mixed-reality world where people and people and …

Self-presentation in online digital social spaces has been a long standing research interest
in HCI and CSCW. As online social spaces evolve towards more embodied digital …

Exploring communication dynamics in digital social spaces such as massively multiplayer
online games and 2D/3D virtual worlds has been a long standing concern in HCI and …

Facebook is the most popular Social Network Site (SNS) among college students. Despite
the popularity and extensive use of Facebook by students, its use has not made significant …

Metaverses refer to immersive virtual worlds in which people, places, and things of the
physical world are represented by their digital representations. The wide adoption of …

Purpose The gender composition of teams remains an important yet complex element in
unlocking the success of collaboration and performance in the metaverse. In this study, the …

Purpose Applying social learning theory and the source credibility model, this study aims to
investigate the impacts of perceived attractiveness, expertise and trustworthiness of …