Workplace incivility: A review of the literature and agenda for future research

P Schilpzand, IE De Pater, A Erez - Journal of Organizational …, 2016 - Wiley Online Library
A growing body of research explores workplace incivility, defined as low‐intensity deviant
workplace behavior with an ambiguous intent to harm. In the 15 years since the theoretical …

Researching rudeness: The past, present, and future of the science of incivility.

LM Cortina, D Kabat-Farr, VJ Magley… - Journal of occupational …, 2017 - psycnet.apa.org
Incivility refers to rude, condescending, and ostracizing acts that violate workplace norms of
respect, but otherwise appear mundane. Organizations sometimes dismiss these routine …

Workplace empowerment, incivility, and burnout: Impact on staff nurse recruitment and retention outcomes

HK Spence Laschinger, M Leiter… - Journal of nursing …, 2009 - Wiley Online Library
Aim The aim of this study was to examine the influence of empowering work conditions and
workplace incivility on nurses' experiences of burnout and important nurse retention factors …

Effect of workplace incivility on OCB through burnout: The moderating role of affective commitment

W Liu, ZE Zhou, XX Che - Journal of Business and Psychology, 2019 - Springer
In the current study, we used a time-lagged design to examine burnout as a potential
mediator in the relationship between workplace incivility and organizational citizenship …

The relationship of coworker incivility to job performance and the moderating role of self-efficacy and compassion at work: The job demands-resources (JD-R) …

SY Rhee, WM Hur, M Kim - Journal of Business and Psychology, 2017 - Springer
Purpose This study examined the relationship between coworker incivility and job
performance via emotional exhaustion, and the moderating effect of employee self-efficacy …

Subtle discrimination in the workplace: A vicious cycle

KP Jones, DF Arena, CL Nittrouer… - Industrial and …, 2017 - cambridge.org
Due to rising pressure to appear egalitarian, subtle discrimination pervades today's
workplace. Although its ambiguous nature may make it seem innocuous on the surface, an …

What a rude e-mail! Examining the differential effects of incivility versus support on mood, energy, engagement, and performance in an online context.

GW Giumetti, AL Hatfield, JL Scisco… - … of occupational health …, 2013 - psycnet.apa.org
Existing research on workplace incivility has demonstrated an association with a host of
negative outcomes, including increased burnout, turnover intentions, and physical …

No herd for black sheep: A meta‐analytic review of the predictors and outcomes of workplace ostracism

A Bedi - Applied Psychology, 2021 - Wiley Online Library
Ostracism is a ubiquitous and inevitable part of human personal and professional lives.
Despite its prevalence, organizational scholars have yet to provide a comprehensive review …

Mind your E-manners: Impact of cyber incivility on employees' work attitude and behavior

VKG Lim, TSH Teo - Information & Management, 2009 - Elsevier
We examined cyber incivility in the workplace of Singapore and also examined its impact on
employee job satisfaction, organizational commitment, quit intention, and workplace …

The embodiment of insult: A theory of biobehavioral response to workplace incivility

LM Cortina, M Sandy Hershcovis… - Journal of …, 2022 - journals.sagepub.com
This article builds a broad theory to explain how people respond, both biologically and
behaviorally, when targeted with incivility in organizations. Central to our theorizing is a …