Big data and analytics in hospitality and tourism: a systematic literature review

M Mariani, R Baggio - International Journal of Contemporary …, 2022 - emerald.com
Purpose The purpose of this work is to survey the body of research revolving around big
data (BD) and analytics in hospitality and tourism, by detecting macro topical areas …

Progress on Airbnb: a literature review

D Guttentag - Journal of Hospitality and Tourism Technology, 2019 - emerald.com
Purpose The purpose of this paper is to review the extant literature on Airbnb–one of the
most significant recent innovations in the tourism sector–to assess the research progress …

Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?

WM Lim, SF Yap, M Makkar - Journal of business research, 2021 - Elsevier
The proliferation of home sharing in the extant marketing and tourism literature has only
been accelerated in recent times due to the emergence of the sharing economy. This paper …

[HTML][HTML] Sharing economy business models for sustainability

SK Curtis, O Mont - Journal of Cleaner Production, 2020 - Elsevier
Background The predominant focus of academic research on the sharing economy has
been on Airbnb and Uber; to this extent, the diversity of business models ascribed to the …

What do Airbnb users care about? An analysis of online review comments

M Cheng, X Jin - International Journal of Hospitality Management, 2019 - Elsevier
This study investigates the attributes that influence Airbnb users' experiences by analysing a
“big data” set of online review comments through the process of text mining and sentiment …

When guests trust hosts for their words: Host description and trust in sharing economy

IP Tussyadiah, S Park - Tourism Management, 2018 - Elsevier
In order to better understand the dynamics of user behavior in the sharing economy platform,
a multi-stage study was conducted on how Airbnb hosts articulate themselves online and …

Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theory

Y Wang, D Xiang, ZY Yang, SS Ma - Journal of cleaner production, 2019 - Elsevier
Customer sustainable consumption behaviors have attracted considerable attention
recently. However, existing studies have been focused on individual sustainable …

Poster child and guinea pig–insights from a structured literature review on Airbnb

D Dann, T Teubner, C Weinhardt - International Journal of …, 2019 - emerald.com
Purpose A growing body of research from various domains has investigated Airbnb, a two-
sided market platform for peer-based accommodation sharing. The authors suggest that it is …

How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews

CKH Lee - Decision Support Systems, 2022 - Elsevier
This study examines the complexity of consumer experiences in the sharing economy (SE)
from the perspective of the level of interaction between consumers and service providers …

Exploring tourists' memorable hospitality experiences: An Airbnb perspective

E Sthapit, J Jiménez-Barreto - Tourism Management Perspectives, 2018 - Elsevier
Airbnb is one of the major players in the tourism sharing economy. This study employs a
grounded theory approach to explore the central elements of a memorable Airbnb hospitality …