Big data and analytics in hospitality and tourism: a systematic literature review
Purpose The purpose of this work is to survey the body of research revolving around big
data (BD) and analytics in hospitality and tourism, by detecting macro topical areas …
data (BD) and analytics in hospitality and tourism, by detecting macro topical areas …
Progress on Airbnb: a literature review
D Guttentag - Journal of Hospitality and Tourism Technology, 2019 - emerald.com
Purpose The purpose of this paper is to review the extant literature on Airbnb–one of the
most significant recent innovations in the tourism sector–to assess the research progress …
most significant recent innovations in the tourism sector–to assess the research progress …
Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?
The proliferation of home sharing in the extant marketing and tourism literature has only
been accelerated in recent times due to the emergence of the sharing economy. This paper …
been accelerated in recent times due to the emergence of the sharing economy. This paper …
[HTML][HTML] Sharing economy business models for sustainability
Background The predominant focus of academic research on the sharing economy has
been on Airbnb and Uber; to this extent, the diversity of business models ascribed to the …
been on Airbnb and Uber; to this extent, the diversity of business models ascribed to the …
What do Airbnb users care about? An analysis of online review comments
This study investigates the attributes that influence Airbnb users' experiences by analysing a
“big data” set of online review comments through the process of text mining and sentiment …
“big data” set of online review comments through the process of text mining and sentiment …
When guests trust hosts for their words: Host description and trust in sharing economy
IP Tussyadiah, S Park - Tourism Management, 2018 - Elsevier
In order to better understand the dynamics of user behavior in the sharing economy platform,
a multi-stage study was conducted on how Airbnb hosts articulate themselves online and …
a multi-stage study was conducted on how Airbnb hosts articulate themselves online and …
Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theory
Y Wang, D Xiang, ZY Yang, SS Ma - Journal of cleaner production, 2019 - Elsevier
Customer sustainable consumption behaviors have attracted considerable attention
recently. However, existing studies have been focused on individual sustainable …
recently. However, existing studies have been focused on individual sustainable …
Poster child and guinea pig–insights from a structured literature review on Airbnb
Purpose A growing body of research from various domains has investigated Airbnb, a two-
sided market platform for peer-based accommodation sharing. The authors suggest that it is …
sided market platform for peer-based accommodation sharing. The authors suggest that it is …
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews
CKH Lee - Decision Support Systems, 2022 - Elsevier
This study examines the complexity of consumer experiences in the sharing economy (SE)
from the perspective of the level of interaction between consumers and service providers …
from the perspective of the level of interaction between consumers and service providers …
Exploring tourists' memorable hospitality experiences: An Airbnb perspective
E Sthapit, J Jiménez-Barreto - Tourism Management Perspectives, 2018 - Elsevier
Airbnb is one of the major players in the tourism sharing economy. This study employs a
grounded theory approach to explore the central elements of a memorable Airbnb hospitality …
grounded theory approach to explore the central elements of a memorable Airbnb hospitality …