[HTML][HTML] Chatbots and voice assistants: digital transformers of the company–customer interface—a systematic review of the business research literature
C Bălan - Journal of Theoretical and Applied Electronic …, 2023 - mdpi.com
Chatbots and voice assistants are digital transformers of the interface between companies
and customers. They have become part of the current practice of companies and represent a …
and customers. They have become part of the current practice of companies and represent a …
Non-fungible tokens (NFTs)
This chapter explains how recent phenomena, such as the pandemic and the diffusion of
teleworking, have speeded up the adoption of quite a few technological innovations. Among …
teleworking, have speeded up the adoption of quite a few technological innovations. Among …
The influence of religiosity on consumers' evaluations of brands using artificial intelligence
Prior research is limited that examines how consumers respond to artificial intelligence (AI)
used by businesses and in marketing. Specifically, more research is needed that explores …
used by businesses and in marketing. Specifically, more research is needed that explores …
RETRACTED CHAPTER: The Issue of Integrating New Technologies in Luxury Marketing: A Literature Review
A Sestino, C Amatulli - New Technologies in Luxury Consumption, 2023 - Springer
The rapid diffusion of new technological innovations resulted in lack of knowledge about
how luxury and technology may be successfully combined. This chapter aims to provide …
how luxury and technology may be successfully combined. This chapter aims to provide …
The interplay of consumer innovativeness and status consumption orientation when buying NFT-based fashion products
This chapter investigates the potential interactive effect of consumers' innovativeness (ie,
their desire to be among the first to try or buy a new product) and status consumption …
their desire to be among the first to try or buy a new product) and status consumption …
[HTML][HTML] Voice-based personal assistant (VPA) trust: Investigating competence and integrity
While intelligence of voice-based personal assistants (VPAs) is evolving, limited research
has investigated how various intelligence attributes impact consumer trust and adoption of …
has investigated how various intelligence attributes impact consumer trust and adoption of …
Redefining the Nodes of Metaverse and Luxury Hospitality: Unveiling AI and Tech-Driven Solutions in Hospitality and Tourism Industry
B Singh, C Kaunert - Impact of AI and Tech-Driven Solutions in …, 2024 - igi-global.com
The luxury hospitality renowned for its firm commitment to providing exceptional service and
indulgent experiences has long been a hallmark of opulence and refinement. As the …
indulgent experiences has long been a hallmark of opulence and refinement. As the …
Infusing new technologies and luxury: a literature review and current issues on luxury fashion, food, and tourism
A Sestino, I Santarelli, C Amatulli - Handbook of Research on Digital …, 2022 - igi-global.com
The technology integration of luxury is a promising business opportunity. New technologies
such as the internet of things, smart objects, artificial intelligence, the pervasive digitization …
such as the internet of things, smart objects, artificial intelligence, the pervasive digitization …
L'integrazione delle tecnologie di realtà virtuale nell'esperienza turistica. Il ruolo del flusso psicologico, delle emozioni positive, dell'intrusività e dell'utilità percepita
A Sestino, C Mantini, C Amatulli - Micro & Macro Marketing, 2023 - rivisteweb.it
148 consumers' intention to use in terms of 1) greater immersion in the activities
experienced due to high psychological flow; 2) potential effect on the positive emotions …
experienced due to high psychological flow; 2) potential effect on the positive emotions …
Convergence of the Metaverse and Luxury Hospitality as Avenues for Future Investigation: Agenda for Research, Practice, and Legal Outcomes
B Singh, C Kaunert - Technology and Luxury Hospitality, 2024 - taylorfrancis.com
The convergence of the metaverse and luxury hospitality has the potential to revolutionize
the hospitality industry by offering immersive and personalized experiences to guests. The …
the hospitality industry by offering immersive and personalized experiences to guests. The …