Purpose The purpose of this study is to examine the effect of perceived value of
recommended product on consumer's e-loyalty, based on the proposition of expectation …

To date, the negative aspects of waiting for service have dominated the literature. In this
research, we focus on the positive outcomes of waiting in the context of novel pre-process …

Background The main purpose of a medical facility is to improve the welfare of patients, and
user satisfaction is one of its primary goals. This study aimed to identify variables influencing …

In today's era, business is Internet-driven that embarked on the evolution of the digital era.
We are in the digital age with complete technology-driven activities facilitated by the Internet …

Satisfaction with the services of banks is just a launching point in constructing long-term
relations with customers. Customer loyalty is one of the main determinants of the …

Es fundamental que los operadores de telecomunicaciones implementen estrategias
encaminadas a fidelizar a sus clientes para mejorar su desempeño financiero. Un factor …

Modern society places a high value on education. It is an intentional act with specific goals
in mind, like as passing on knowledge or developing civic virtues. These objectives might …

Attaining customer satisfaction and loyalty is seen as a prerequisite for successful bank
management. The purpose of the study is to identify and explain the mechanism through …

Electronic media is gaining popularity due to its advantages, like connecting with people
around the world, sharing their interests, goods, and services, and socializing in an open …

Penelitian ini bertujuan untuk menganalisa faktor-faktor yang dapat mempengaruhi brand
loyalty yang dimediasi oleh customer satisfaction dari produk Uniqlo di Kota Batam …