A review on sentiment analysis and emotion detection from text

P Nandwani, R Verma - Social network analysis and mining, 2021 - Springer
Social networking platforms have become an essential means for communicating feelings to
the entire world due to rapid expansion in the Internet era. Several people use textual …

Multimodal big data affective analytics: A comprehensive survey using text, audio, visual and physiological signals

NJ Shoumy, LM Ang, KP Seng, DMM Rahaman… - Journal of Network and …, 2020 - Elsevier
Affective computing is an emerging multidisciplinary research field that is increasingly
drawing the attention of researchers and practitioners in various fields, including artificial …

A novel LSTM–CNN–grid search-based deep neural network for sentiment analysis

I Priyadarshini, C Cotton - The Journal of Supercomputing, 2021 - Springer
As the number of users getting acquainted with the Internet is escalating rapidly, there is
more user-generated content on the web. Comprehending hidden opinions, sentiments, and …

Sentiment analysis in tourism: capitalizing on big data

AR Alaei, S Becken, B Stantic - Journal of travel research, 2019 - journals.sagepub.com
Advances in technology have fundamentally changed how information is produced and
consumed by all actors involved in tourism. Tourists can now access different sources of …

Big data analytics for knowledge generation in tourism destinations–A case from Sweden

M Fuchs, W Höpken, M Lexhagen - Journal of destination marketing & …, 2014 - Elsevier
This paper presents a knowledge infrastructure which has recently been implemented as a
genuine novelty at the leading Swedish mountain tourism destination, Åre. By applying a …

Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews

K Berezina, A Bilgihan, C Cobanoglu… - Journal of Hospitality …, 2016 - Taylor & Francis
This article aims to examine the underpinnings of satisfied and unsatisfied hotel customers.
A text-mining approach was followed and online reviews by satisfied and dissatisfied …

Sentiment analysis in tripadvisor

A Valdivia, MV Luzón, F Herrera - IEEE Intelligent Systems, 2017 - ieeexplore.ieee.org
Web platforms such as TripAdvisor allow tourists to describe their experiences with hotels,
restaurants, and other tourist attractions. This article proposes TripAdvisor as a source of …

Sentiment analysis of restaurant customer reviews on tripadvisor using naïve bayes

RA Laksono, KR Sungkono, R Sarno… - … on information & …, 2019 - ieeexplore.ieee.org
Sentiment analysis is one method for classifying documents to identify positive or negative
opinions. Customer satisfaction has an essential point for customer service. Customer …

Analyzing customer experience feedback using text mining: A linguistics-based approach

FV Ordenes, B Theodoulidis, J Burton… - Journal of Service …, 2014 - journals.sagepub.com
Complexity surrounding the holistic nature of customer experience has made measuring
customer perceptions of interactive service experiences challenging. At the same time …

[PDF][PDF] Labr: A large scale arabic book reviews dataset

M Aly, A Atiya - Proceedings of the 51st Annual Meeting of the …, 2013 - aclanthology.org
We introduce LABR, the largest sentiment analysis dataset to-date for the Arabic language. It
consists of over 63,000 book reviews, each rated on a scale of 1 to 5 stars. We investigate …