Purpose This paper aims to investigate consumers' attitudinal and behavioral responses to
brand crisis and examine an empirical model to explain consumer's internal process in the …

Companies increasingly view corporate social responsibility (CSR) as an important
dimension of corporate reputation. This is at least partly motivated by the understanding that …

The corporate social responsibility (CSR) performance of a company enhances a company's
credibility, thereby influencing the perception of its stakeholders in improving the corporate …

Corporate social responsibility (CSR) performance is judged against the disclosure made by
the companies in their Sustainability Reports or Business Responsibility Reports. CSR …

Sustainability reporting may be perceived as the expression of greater accountability, which
is particularly important for banks in the aftermath of the 2007–2008 crisis. In this paper we …

Financial services marketing in developing countries poses challenges that are very
different from those in the developed world. In addition, the problems of fi nancial services …

This study investigates the impact of CSR on different stakeholder reputations. For this
purpose, we consider reputation from the eyes of three major stakeholders—employees …

Purpose: This article aims to examine the impact of different corporate social responsibility
(CSR) expenditures on the reputation of a company. Design/methodology/approach: The …

Corporate social responsibility (CSR) is a widely known concept in the Islamic banking
sector. Because of the lack of disclosure and less visibility of CSR activities, criticism and a …

Purpose: The concept of Corporate Social Responsibility (CSR) has been widely known in
the Islamic banking sector yet there is criticism and lack of trust which exists among …