Pengabdian kepada masyarakat ini menggunakan metode In House Training (IHT) dengan
tema utama pengembangan profesionalisme guru melalui penelitian tindakan kelas …

Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. Consumers pay in …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

The existence of very busy peak periods is a problem in itself for service marketing. This is
the basis for consumers to be able to buy products or services from the same place …

Abstract Service is an activity or benefit offered to consumers or service users so that it can
satisfy or meet consumer needs and desires. There are several factors that can influence …

Abstract Service quality is an effort to fulfill consumer needs and desires as well as the
accuracy of delivery in keeping with consumer expectations. From the data above, it can be …

High consumer value creates customer loyalty. During peak periods, it is possible that the
services provided by producers are very minimal, for example speeding up service times in …