PSS Board: a structured tool for product–service system process visualization

CH Lim, KJ Kim, YS Hong, K Park - Journal of Cleaner Production, 2012 - Elsevier
The product–service system (PSS) is a system in which its integrated products and services
jointly fulfill customer needs. The current research proposes a structured tool called the PSS …

Value visualization in Product Service Systems preliminary design

A Bertoni, M Bertoni, O Isaksson - Journal of cleaner production, 2013 - Elsevier
Emerging from a study in the European aerospace industry, this paper identifies a gap in the
way value-related information is communicated to designers of hardware in the preliminary …

An evaluation scheme for product–service system models: development of evaluation criteria and case studies

KJ Kim, CH Lim, JY Heo, DH Lee, YS Hong, K Park - Service Business, 2016 - Springer
A product–service system (PSS) integrates products and services to fulfill customer needs
and create sustainability. PSS evaluation requires the use of diverse criteria because PSSs …

[HTML][HTML] Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes

C Lim, KJ Kim - Journal of retailing and Consumer Services, 2018 - Elsevier
Experience-centric service (ExS) is a type of service through which customers experience
emotionally appealing events and activities that result in distinctive memory. The literature …

A typology of industry convergences based on sources for convergence industries and analysis of critical success factors

K Kim, JY Jung - Journal of Korean Institute of Industrial Engineers, 2013 - koreascience.kr
In this article, we propose a typology of industry convergences which encourages to invent
new types of products and services through combining technologies across industries and …

Assisting sustainable entrepreneurial activities through the analysis of mobile IT services' success and failure factors

CH Yoon, FJ Costello, C Kim - Sustainability, 2019 - mdpi.com
With information technology (IT) now showing advanced capabilities, many new services are
being introduced to consumers of smartphones through the various available app stores …

La contribución del diseño de servicios a la servitización de la industria manufacturera

I Iriarte - 2016 - ebiltegia.mondragon.edu
In today's globalized world, factors such as continual improvements in production cost
efficiency, information technologies in manufacturing processes and market saturation are …

Orientação a stakeholders das cooperativas: um estudo quantitativo

MVM Rocha - 2023 - bibliotecatede.uninove.br
Utilizando como referência a teoria dos stakeholders proposta por Freeman (1984), o
trabalho mensurou a orientação a stakeholders das cooperativas utilizando como referência …

융합산업원천에기반한산업융합유형및시장성공요인분석

김관호, 정재윤 - 대한산업공학회추계학술대회논문집, 2012 - dbpia.co.kr
본 연구에서는 기술 및 산업 간의 융합을 통하여 새로운 형태의 제품과 서비스를 창출하는
산업융합 유형의 분류기준을 제시하고, 산업융합의 결과로 창출되는 융합산업의 성공요인에 …

A case study of eco-design for a small-size electric heater by performance, usability, and life-cycle assessments

B Lee, H You - Journal of Korean Institute of Industrial Engineers, 2014 - koreascience.kr
Life-cycle assessment (LCA) is often employed to quantify the environmental impact of a
product in a comprehensive manner. The aspects of performance and usability as well as …