Frontline workers, such as teachers and social workers, often experience stress when
delivering public services to clients, for instance because of high workloads. They adapt by …

The police need public support and cooperation to be effective in controlling crime and
holding offenders accountable. In many disadvantaged communities of color, poor …

Can police be trained to treat people in fair and respectful ways, and if so, will this influence
evaluations of the police and crime? To answer these questions, we randomly allocated 120 …

In sheer numbers, no form of government control comes close to the police stop. Each year,
twelve percent of drivers in the United States are stopped by the police, and the figure is …

Democratic policing today is a widely used approach to policing not only in Western
societies but increasingly around the world. Yet it is rarely defined and it is little understood …

What does it mean to trust the police? What makes the police legitimate in the eyes of the
policed? What builds trust, legitimacy and cooperation, and what undermines the bond …

This Article articulates some of the causes of what I will call" blue-on-black violence." I
describe police violence against African-Americans in this way for two principal reasons. 1 …

In the United States, the exercise of police authority—and the public's trust that police
authority is used properly—is a recurring concern. Contemporary prescriptions for police …

This chapter describes several methodological innovations that enhance researchers' ability
to test key propositions and to refine causal models relevant to social disorganization theory …

There is tension between the core tenets of procedural justice and those of order
maintenance policing. Research has shown that citizens' perceptions of procedural justice …