Standardizing reporting of participant compensation in HCI: A systematic literature review and recommendations for the field
The user study is a fundamental method used in HCI. In designing user studies, we often
use compensation strategies to incentivize recruitment. However, compensation can also …
use compensation strategies to incentivize recruitment. However, compensation can also …
Privacy, surveillance, and power in the gig economy
This paper addresses calls for more research on privacy in the gig economy across a range
of work platforms. To understand privacy risks, behaviors, and consequences from the …
of work platforms. To understand privacy risks, behaviors, and consequences from the …
Has the COVID-19 pandemic accelerated the future of work or changed its course? Implications for research and practice
The COVID-19 pandemic is a unique transboundary crisis which has disrupted people's way
of life more dramatically than any event in generations. Given the ambiguity surrounding the …
of life more dramatically than any event in generations. Given the ambiguity surrounding the …
Together but alone: Atomization and peer support among gig workers
The individualistic nature of gig work allows workers to have high levels of flexibility, but it
also leads to atomization, leaving them isolated from peer workers. In this paper, we …
also leads to atomization, leaving them isolated from peer workers. In this paper, we …
“Brush it Off”: How Women Workers Manage and Cope with Bias and Harassment in Gender-agnostic Gig Platforms
Women make up approximately half of the workforce in ride-hailing, food delivery, and home
service platforms in North America. While studies have reported that gig workers face bias …
service platforms in North America. While studies have reported that gig workers face bias …
Taming platform power: Taking accountability into account in the management of platforms
HA Rahman, A Karunakaran… - Academy of Management …, 2024 - journals.aom.org
Research on multisided platforms has emphasized how platform owners accumulate
significant power over other platform actors, such as producers and customers, arguing for …
significant power over other platform actors, such as producers and customers, arguing for …
Risk, resilience and reward: Impacts of shifting to digital sex work
Workers from a variety of industries rapidly shifted to remote work at the onset of the COVID-
19 pandemic. While existing work has examined the impact of this shift on office workers …
19 pandemic. While existing work has examined the impact of this shift on office workers …
Co-Designing Alternatives for the Future of Gig Worker Well-Being: Navigating Multi-Stakeholder Incentives and Preferences
Gig workers, and the products and services they provide, play an increasingly ubiquitous
role in our daily lives. But despite growing evidence suggesting that worker well-being in gig …
role in our daily lives. But despite growing evidence suggesting that worker well-being in gig …
Ride-Hail Drivers, Taxi Drivers and Multiple Jobholders: Who Takes the Most Risks and Why?
AD Lefcoe, CE Connelly… - Work, Employment and …, 2023 - journals.sagepub.com
Little is known about how the use of ride-hail apps (eg Uber, Lyft) affects drivers' propensity
to engage in risky behaviours. Drawing on labour process theory, this study examines how …
to engage in risky behaviours. Drawing on labour process theory, this study examines how …
Designing Individualized Policy and Technology Interventions to Improve Gig Work Conditions
The gig economy is characterized by short-term contract work completed by independent
workers who are paid to perform “gigs”, and who have control over when, whether and how …
workers who are paid to perform “gigs”, and who have control over when, whether and how …