Addressing interpersonal harm in online gaming communities: The opportunities and challenges for a restorative justice approach

S Xiao, S Jhaver, N Salehi - ACM Transactions on Computer-Human …, 2023 - dl.acm.org
Most social media platforms implement content moderation to address interpersonal harms
such as harassment. Content moderation relies on offender-centered, punitive approaches …

How To Tame a Toxic Player? A Systematic Literature Review on Intervention Systems for Toxic Behaviors in Online Video Games

M Wijkstra, K Rogers, RL Mandryk… - Proceedings of the …, 2024 - dl.acm.org
Toxic behavior is known to cause harm in online games. Players regularly experience
negative, hateful, or inappropriate behavior. Interventions, such as banning players or chat …

The cycle of toxicity: Exploring relationships between personality and player roles in toxic behavior in multiplayer online battle arena games

B Kordyaka, S Laato, K Jahn, J Hamari… - Proceedings of the ACM …, 2023 - dl.acm.org
Toxic behavior remains a salient challenge for online gaming environments, such as
multiplayer online battle arena video games (MOBAs). In this study, we sought to understand …

Cyberbullying in the metaverse: A prescriptive perception on global information systems for user protection

U Upadhyay, A Kumar, G Sharma, BB Gupta… - Journal of Global …, 2023 - igi-global.com
The emergence of the metaverse, a virtual reality space, has ushered in a new era of digital
experiences and interactions in global information systems. With its unique social norms and …

Traumatizing or just annoying? Unveiling the spectrum of gamer toxicity in the starcraft II community

S Laato, B Kordyaka, J Hamari - Proceedings of the CHI Conference on …, 2024 - dl.acm.org
The aim of this work is to explore the forms of toxic behaviour that players encounter in
competitive multiplayer real-time strategy (RTS) games. To this end, we carried out …

Opportunities, tensions, and challenges in computational approaches to addressing online harassment

EJ Huang, A Sarma, S Hwang… - Proceedings of the …, 2024 - dl.acm.org
Given the scale at which online harassment occurs, researchers and practitioners alike have
turned to computationally driven approaches to address it. However, because harassment is …

Help, my game is toxic! First insights from a systematic literature review on intervention systems for toxic behaviors in online video games

M Wijkstra, K Rogers, RL Mandryk… - … Proceedings of the …, 2023 - dl.acm.org
Toxicity is a common problem in online games. Players regularly experience negative,
hateful, or inappropriate behavior during gameplay. Intervention systems can help combat …

Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community

J Frommel, RL Mandryk, M Klarkowski - Extended Abstracts of the 2022 …, 2022 - dl.acm.org
Toxicity is and remains a problem in multiplayer games, and can result in harm for players
and game environments. Grounded in prior work, we present four challenges that impede …

Toxicity in Online Games: The Prevalence and Efficacy of Coping Strategies

J Frommel, RL Mandryk - Proceedings of the CHI Conference on Human …, 2024 - dl.acm.org
Toxicity is pervasive in online multiplayer games, exposing players to disruptive and harmful
behaviours. Players employ various approaches to cope with exposure to toxicity; however …

Toxicity by Game Design: How Players Perceive the Influence of Game Design on Toxicity

Z Zhang, S Moradzadeh, A Woan, Y Kou - Proceedings of the ACM on …, 2024 - dl.acm.org
Toxicity in online games refers to behaviors where players disrupt the gaming experience of
others, leading to adverse outcomes such as depression and low self-esteem. Although …