One of the highly acclaimed innovations is the mobile wallet. Mobile wallets ensure that
customers can make purchases even if they forget their wallets at home. The use of these …

The service sector is one of the fastest expanding sectors in the global economy that
contribute the lion's share to support nations' GDP, and it is one of the areas where research …

Digital and mobile payment systems have greatly simplified and streamlined monetary
transactions and administration. However, despite the ease of use provided by these …

Abstract Penelitian ini bertujuan untuk:(1) mengetahui pengaruh positif dan signifikan antara
perceived ease of use terhadap customer satisfaction,(2) mengetahui pengaruh positif dan …

This study examines the factors contributing to the increasing compound annual growth of e-
wallets in Indonesia, particularly within Generation Z. E-wallets are favored for transactions …

Purpose The purpose of this study is to examine the effect of innovation in e-service delivery
on trust and loyalty of Indian customers in the banking sector. Design/methodology …

This study aims to determine the effect of Promotion, Service Quality, and Branding on
customer loyalty using the ShopeePay digital wallet as a payment method and technique …

The study has examined customer experience on customer loyalty towards digital payments
in banks. The information systems success model (ISSM) and stimulus organism response …

Penelitian ini bertujuan untuk mengetahui pengaruh religiusitas, faktor sosial ekonomi, dan
faktor teknologi terhadap minat pengggunaan Linkaja syariah pada Generasi Z di …