We develop a novel computerized real effort task, based on moving sliders across a screen,
to test experimentally whether agents are disappointment averse when they compete in a …

Can a reward of an uncertain magnitude be more motivating than a reward of a certain
magnitude? This research documents the motivating-uncertainty effect and specifies when …

Deferred acceptance (DA), a widely implemented algorithm, is meant to improve allocations:
under classical preferences, it induces preference-concordant rankings. However, recent …

We empirically investigate the possibility that a decision maker prefers to avoid making a
decision and instead delegates it to an external device, eg, a coin flip. A large data set from …

Customers are averse to disappointment that arises when economic outcomes fall short of
expectations. In this study, we study a two‐period model in which the firm may create …

In the study of decision making under risk, preferences are assumed to be continuous. We
present a model of discontinuous preferences over certain and uncertain outcomes. Using …

Consumers are usually uncertain about the product value in the online channel. They may
feel disappointed if the outcome is worse than their prior expectation. This paper explores …

The authors show, with real and hypothetical payoffs, that consumers are willing to pay
substantially less for a risky prospect when it is called a “lottery ticket,”“raffle,”“coin flip,” or …

There is convincing experimental evidence that Expected Utility fails, but when does it fail,
how severely, and for what fraction of subjects? We explore these questions using a novel …

In this paper, we study the impact of strategic customers' disappointment aversion and
decreasing valuation on strategic customer behavior and the effectiveness of two alleviation …