[PDF][PDF] Structural Model of Service Quality Factors Affecting Loyalty Sustainability

E Al-erqi, MLM Diah, NA Mosali - International Journal of …, 2020 - researchgate.net
This study seeks to address the impact of service quality affecting international student's
satisfaction towards loyalty to the Universiti Tun Hussein Onn Malaysia (UTHM). The aim of …

Measuring the service quality factors of perspective international students to improve their satisfaction and loyalty towards University Tun Hussein Onn Malaysia …

ESA Mohammed Alerqi - 2020 - eprints.uthm.edu.my
Student satisfaction and quality of education are of compelling interest to students, academic
staff, policymakers and higher education researchers internationally. Students' expectations …