Order increases, supply chain disruptions, changing customer behavior, store closures, and
more that have been caused by the coronavirus epidemic (COVID-19) will undoubtedly …

Purpose Given the progressive growth of e-commerce sales and the rising interest in omni-
channel (OC) retailing amongst academics and practitioners, the purpose of this paper is to …

The rise of live streaming selling has brought a revolution to the retail industry. The supply
chain with platform-based retailing is faced with choice of sales formats and marketing …

This study investigates the influence of the showrooming effect on firms' pricing and service
effort in a dual-channel supply chain. The no-service, ex-ante and ex-post service effort …

In recent years, the increasing prevalence of online retailing has given rise to a novel e-
channel—the marketplace—in which manufacturers sell their products directly to consumers …

Product return is a critical issue due to the uncertainty associated with the price, demand,
and quality of the product. Thus, businesses must improve their information transparency to …

To retain old customers and promote sales, firms offer trade‐in programs in which
consumers bring in an old product and receive a trade‐in rebate when buying a new one …

E-commerce has witnessed a steady growth with advances in digital technologies. However,
one of the challenges faced by online retail is its inability to provide customers with the …

In livestream e-commerce, many brand-owners use the key opinion leaders (KOLs) for
product promotion and sales, especially in the direct-selling channel. Is such a practice …

Some emerge technologies (eg, blockchain) and new business models (eg, e-commerce
platform) are utilized to promote the digitalization of supply chains. In this paper, we study …