An Analysis of Supervised Machine Learning Techniques for Churn Forecasting and Component Identification in the Telecom Sector

H Farman, AW Khan, S Ahmed, D Khan, M Imran… - Journal of Computing & …, 2024 - jcbi.org
The term" business intelligence"(BI) refers to a broad range of tools and software intended to
collect, process, and evaluate data so that business users may decide on the best course of …

[PDF][PDF] Implementing machine learning techniques for customer retention and churn prediction in telecommunications

IA Adeniran, CP Efunniyi, OS Osundare, AO Abhulimen… - researchgate.net
Customer retention is critical to business strategy in the telecommunications industry as
companies strive to maintain a stable and loyal customer base. Customer churn, the process …