Research on crisis communication has traditionally focused on private organisations'
reputation and blame avoidance strategies. As a result, there is limited knowledge on crisis …

The aim of this article is to analyze how public agencies deal with strategic communication
and how it gets redefined and reformulated in relation to rules, norms, and ideas permeating …

Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-
pris) for their world-class research in organisational crises, crisis management and crisis …

Corporate branding requires organizations to focus on uniqueness and differentiation. At the
same time, public institutions must provide equal services in order to gain legitimacy. Hence …

When the term reputation is used about public sector organizations, the connotation that
most likely comes to mind is 'bad.'Because government organizations have been associated …

This article suggests a diagnostic framework of public communication intended to capture
new communication strategies used by Armed Forces across Europe to legitimize new tasks …

This article analyzes the influence of the media on the central N orwegian immigration
administration. Through behind‐the‐scenes ethnographic methods, it explores how key …

The advent of social media such as Facebook, Twitter and blogs provide government
institutions with both challenges and opportunities (Klang and Nolin, 2011; Magro, 2012) …

Public bureaucracies have mostly been invisible in research on political communication, but
more recently, there has been an increasing interest in their communicative efforts. In this …

This article explores how personalisation, blame avoidance and institutional constraints
collide in contemporary government communication practices. Based on ethnographic …