Performance is a serious concern for manufacturing SMEs, especially for pharmaceutical
SMEs in Thailand. Specifically, pharmaceutical SMEs face challenges regarding the …

Purpose Total quality management (TQM) has been a universally applienod management
strategy to improve organizational performance and thereby to achieve competitiveness …

This review seeks to investigate the relationship among innovation, organisational
ambidexterity and organisational performance by reviewing the related literature. The …

The purpose of this paper is to depict the role of leadership in implementing total quality
management (TQM) practices in hospitals and their relationship to the formation of the …

Drawing upon resource-based theory, as well as contingency theory, this study examined
the role of competitive intensity in moderating the relationships between entrepreneurial …

The main objective of this study is to predict the relationships between job crafting and
employees in role and extra-role behaviour in a non-Western context. The objective also …

The success in the industry manufacture has encouraged and motivated entity service
health to implement TQM. Focus article This is to describe the development of TQM in …

Purpose The purpose of this paper is to examine the influence of service quality, customer's
satisfaction and religiosity on customer's patronage decision toward health insurance …

The general objective of this study is to contribute to the understanding of the performance
evaluation methods used by large companies. As specific objectives, we have the following …

This study aims to investigate the significance of the relationship between information
technology adoption and the pharmacists' job satisfaction in the chain pharmacies in …