This article investigates the action formation of complaints about absent parties—asking
what makes them recognizable as such. It shows that recipient responses display their …

This study examines a series of post-observation meetings between a novice language
teacher and a TESOL practicum mentor, focusing on how and why the teacher engages in …

Alliances between families and children's institutional caregivers are considered crucial in
granting children a healthy upbringing. This article reports the preliminary findings of a study …

Inzwischen gilt es in den meisten, wenn nicht gar in allen medizinischen Subdisziplinen als
unbestrittene Tatsache, dass Gesprächsführung eine elementare Komponente der …

Many studies of complaints‐in‐interaction have examined long sequences. This paper, by
contrast, scrutinises a series of complaints produced within the same participation …

This chapter provides a comprehensive literature review on the concept of face, Goffman's
theoretical framework, and the study of (im) politeness, encompassing both traditional and …

This chapter starts with a literature review on complaints in institutional settings and
discusses the face-threatening nature of complaints. It then focuses on the practices the …

The present study examines (im) politeness in technologically mediated interactions
between Company representatives and customers, in which customers request information …

Using Conversation Analysis (CA) as its research method, this thesis explores how Chinese
citizens and officials manage and construct their relevant institutional identities in meetings …

This study explored about the complaining acts strategies and the responses that used by
the character in the film entitled Dead Poets Society which directed by Peter Weir and written …