The study examines the role of customer perceptions of CSR in improving customer loyalty
by exploring its direct and mediated effects through service quality, customer satisfaction …

How does CSR enhance the financial performance of SMEs? The mediating role of firm
reputation Page 1 Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=rero20 …

Corporate social responsibility (CSR) practices are considered one of the key success
factors influencing firm performance. However, how CSR practices should be integrated into …

Purpose This paper aims to model and test the relationships between corporate social
responsibility (CSR), corporate reputation (CR), word-of-mouth (WOM) behavior and …

Corporate social responsibility (CSR) has become a key theme of discussion and focus in all
debates regarding the need for business enterprises to function in a manner that is …

Purpose Hospitality firms adopted diverse hiring policies and public declarations of support
for LGBTQ+ causes through brand activism. The impact of activism on LGBTQ+ employees' …

Over the past 20 years, as the study of transparency has evolved into a burgeoning
multidisciplinary field, nonprofit scholars have developed an impressive body of research on …

This study examines the indirect effect of employee empathy on service loyalty through the
intervening effect of trust in and satisfaction with service employees during service …

This study examines the links among corporate social responsibility (CSR), reputation, and
performance in hotel companies from a multidimensional perspective. Data were collected …

This study's goal was to investigate the effect of customers' perceptions of a restaurant menu
that contains local food information on their restaurant selections and its underlying …