Purpose–This paper aims to evaluate the literature on emotional labour in the health‐care
sector and the benefits and costs of such performance for both the carer and the patient. The …

This review investigates the problems of definition and inequity with which the literature on
parenthood and work–life balance is beset. It analyses research trajectories first within the …

Two studies were conducted to examine how home healthcare nurses stay engaged in their
work and maintain their psychological well-being. In Study 1, we hypothesized that nurses …

Nursing is typically understood, and understands itself, as a care-giving occupation. It is
through its relationships with patients–whether these are absent, present, good, bad or …

Sarah Nettleton's The Sociology of Health and Illness has become a cornerstone text,
popular with students and academics alike for its rigorous and accessible overview of the …

New Managerialism in Education: Commercialization, Carelessness and Gender | SpringerLink
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This article examines emotion in organizations and the emotion management skills
organizational actors possess. While Hochschild's (1983) seminal work on emotional labour …

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For many within the nursing profession, the work role involves a great deal of emotional
work or 'emotional labour'. Such emotional work can be performed through 'surface acting'in …

Do nurses still care? In today's inflexible, fast-paced and more accountable workplace
where biomedical and clinical models dominate health care practice, is there room for …