[HTML][HTML] Advancing value-based selling research in B2B markets: A theoretical toolbox and research agenda

J Keränen, D Totzek, A Salonen, M Kienzler - Industrial marketing …, 2023 - Elsevier
Value-based selling (VBS) has become an increasingly important selling practice in
contemporary business-to-business (B2B) markets, but currently most VBS studies are …

Service-dominant logic and supply chain management: a systematic literature review

C Altuntas Vural - Journal of Business & Industrial Marketing, 2017 - emerald.com
Purpose This study aims to contribute to the scholarly fields of supply chain management
(SCM) and service-dominant logic (SDL) by conducting a systematic literature review on …

How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling

H Terho, A Eggert, A Haas, W Ulaga - Industrial marketing management, 2015 - Elsevier
The role of selling has become increasingly analytical and it is a central topic on senior
management's agenda in business markets. Still, sales strategy remains an under …

Relationship quality and satisfaction: Customer-perceived success factors for on-time projects

P Williams, NJ Ashill, E Naumann, E Jackson - International journal of …, 2015 - Elsevier
Project managers have traditionally evaluated project success using the “iron triangle” of
time, costs, and quality. In recent years, however, customer satisfaction and other client …

Learning to discover value: Value-based pricing and selling capabilities for services and solutions

JZ Raja, T Frandsen, C Kowalkowski… - Journal of Business …, 2020 - Elsevier
Many manufacturers invest in advanced services and solutions to achieve superior customer
value; however, research has only begun to examine capabilities for value-based pricing …

Value quantification capabilities in industrial markets

A Hinterhuber - Journal of Business Research, 2017 - Elsevier
This study explores the origins and benefits of value quantification capabilities in industrial
markets. After polling 131 US industrial sales and account managers, this study finds that …

How buyer–seller relationship orientation affects adaptation of sales processes to the buying process

P Viio, C Grönroos - Industrial Marketing Management, 2016 - Elsevier
Adaptation in sales is common in business relationships. The purpose of this study is to
understand how the buyer–seller relationship affects sellers' sales process adaptation to …

Managing value in use in business markets

K Prohl, M Kleinaltenkamp - Industrial Marketing Management, 2020 - Elsevier
Suppliers in business markets are increasingly providing complex offerings, which is
reflected in concepts like hybrid offerings, servitization and solution business. Such complex …

Brand positioning strategies for industrial firms providing customer solutions

AM Jalkala, J Keränen - Journal of Business & Industrial Marketing, 2014 - emerald.com
Purpose Despite increasing interest in customer solutions, and the importance of brand
management in the B2B context, prior research provides little understanding on brand …

Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration

T Schaefers, S Ruffer, E Böhm - Industrial Marketing Management, 2021 - Elsevier
Within the context of servitization, manufacturing firms increasingly offer outcome-based
contracts (OBCs) which sell the outcome of a manufacturing process instead of the …