Focusing the customer through smart services: a literature review
S Dreyer, D Olivotti, B Lebek, MH Breitner - Electronic Markets, 2019 - Springer
Smart services serve customers and their individual, continuously changing needs;
information and communications technology enables such services. The interactions …
information and communications technology enables such services. The interactions …
Perceived interactivity leading to e-loyalty: Development of a model for cognitive–affective user responses
Novel applications of website interactivity are important to attract and retain online users. In
this empirical study five designs for interactivity are examined using different web-poll …
this empirical study five designs for interactivity are examined using different web-poll …
Or-based intelligent decision support system for e-commerce
K Zong, Y Yuan, CE Montenegro-Marin… - Journal of Theoretical …, 2021 - mdpi.com
Aim: This paper aims to analyze, prepare, and review the general guidelines and rules that
govern the development of key factors influencing the enhancement of emotionally …
govern the development of key factors influencing the enhancement of emotionally …
A generic semantic-based framework for cross-domain recommendation
In this paper, we present an ongoing research work on the design and development of a
generic knowledge-based description framework built upon semantic networks. It aims at …
generic knowledge-based description framework built upon semantic networks. It aims at …
eServices classification, trends, and analysis: A systematic mapping study
M Saleemi, M Anjum, M Rehman - IEEE Access, 2017 - ieeexplore.ieee.org
The concept of eServices originated in the early 2000s in the field of business and
commerce. However, in recent years, eServices are being applied in many domains …
commerce. However, in recent years, eServices are being applied in many domains …
An expert system development tool for non AI experts
B Ruiz-Mezcua, A Garcia-Crespo… - Expert systems with …, 2011 - Elsevier
From their first applications until now, expert systems have provided solutions to multiple
problems in companies of all types. With the advent of the Internet and its evolution, web …
problems in companies of all types. With the advent of the Internet and its evolution, web …
Intelligent techniques for decision support system in human resource management
Nowadays, the evolution of information technology applications makes it an absolute
obligation on behalf of the decision makers to continuously make the best decisions in the …
obligation on behalf of the decision makers to continuously make the best decisions in the …
Integrated personal recommender systems
R Chung, D Sundaram, A Srinivasan - Proceedings of the ninth …, 2007 - dl.acm.org
Recommender Systems belong to a class of systems intended to assist individuals make
evaluations about entities in meaningful ways. In this paper we discuss the issues in the …
evaluations about entities in meaningful ways. In this paper we discuss the issues in the …
Incremental multiple kernel extreme learning machine and its application in Robo-advisors
Robo-advisors are a class of robots based on the financial needs of investors, through the
algorithm and products to complete the previous financial advisory services provided by …
algorithm and products to complete the previous financial advisory services provided by …
Decision support systems configuration based on knowledge-driven automated service composition: requirements and conceptual model
A Ponomarev, N Mustafin - Procedia Computer Science, 2021 - Elsevier
The development of decision support systems is a complex, multi-stage process that
requires considerable effort both methodically and technically. At the same time, with the …
requires considerable effort both methodically and technically. At the same time, with the …