Sentiment analysis is one method for classifying documents to identify positive or negative
opinions. Customer satisfaction has an essential point for customer service. Customer …

Much corporate organization nowadays implement enterprise resource planning (ERP) to
manage their business processes. Because the processes run continuously, ERP produces …

Comprehensive understanding for machinery health monitoring could be realized by
multisource information. Nevertheless, effective fusion of faulty features extracted from …

Business processes can be modeled into declarative models and imperative models. The
declarative model provides rules to describe the relation of flexible processes and the …

An event log records the business processes of a company. Modeling event logs aim to help
users in analyzing business processes. One of the problems in modeling event logs …

Process discovery helps companies automatically discover their existing business
processes based on the vast, stored event log. The process discovery algorithms have been …

Analysts use their business process model to find out the latest business process and
become a reference for future development. Unfortunately, modification of a business …

Software development with its unique characteristics having knowledge-intensive and
human-oriented aspects and complex domains, challenges organizations. The timely …

Process discovery is a concern in analyzing business processes. Process discovery
methods handle many aspects, eg a hybrid of non-free choice and invisible task. A hybrid of …

The purpose of this paper was to discover an anomalous-free business process model from
event logs. The process discovery was conducted using a graph database, specifically using …