The success of public Social Media has led to the emergence of Enterprise Social Software
(ESS), a new type of collaboration software for organizations that incorporates “social …

A forum is a valuable tool to foster reflection in an in-depth discussion; however, it forces the
course mediator to continually pay close attention in order to coordinate learners' activities …

To increase communication and collaboration opportunities, members of a community must
be aware of the social networks that exist within that community. This paper describes a …

This paper aims to identify and document the status quo and the perceived barriers of Social
Collaboration Analytics in practice. The study is part of a publicly funded longitudinal …

Abstract Social Collaboration Analytics (SCA) aims at measuring and interpreting
communication and joint work on collaboration platforms and is a relatively new topic in the …

This paper describes a prototype that offers visualization features for monitoring a Web-
based collaborative platform. The data displayed supports workplace awareness by …

This work presents a piece of action research which investigates tools that provide
coordination support to mediators and learners in discussion forums in a distance course. In …

In this work, notifications to provide learners and mediators of an online course with
awareness information regarding the unfolding of forums and other participants' activities …

En un contexto de I+ D+ i (investigación+ desarrollo+ innovación), diversos estudios
apuntan a la existencia de una fuerte relación entre comunicación y resultados, mostrando …

Abstract Enterprise Collaboration Systems (ECS) have become substantial for computer-
mediated communication and collaboration among employees in organisations. As ECS …