Why am I satisfied? See my reviews–Price and location matter in the restaurant industry

J Kim, M Lee, W Kwon, H Park, KJ Back - International Journal of Hospitality …, 2022 - Elsevier
The main purpose of this study is to identify relationships between customers' service
evaluations embedded in online reviews and customer satisfaction and demonstrate the …

Entertainer celebrity vs. celebrity chefs: The joint effect of celebrity endorsement and power distance belief on restaurant consumers

D Huo, MS Lin, X Zheng, L Zhang - International Journal of Hospitality …, 2022 - Elsevier
The phenomenon of celebrity restaurants is prevalent nowadays; however, not all such
restaurants are equally favored by consumers. Culture may play an important role in …

Comparison of localized and foreign restaurant brands for consumer behavior prediction

CH Liu, B Gan, WH Ko, CC Teng - Journal of Retailing and Consumer …, 2022 - Elsevier
This study used two comparison studies to examine the potential brand perception of
localized and foreign restaurants to predict consumer behavior. A total of 680 participants …

The impact of hedonic dining experiences on word of mouth, switching intentions and willingness to pay

A Sukhu, A Bilgihan - British Food Journal, 2021 - emerald.com
Purpose When customers decide to dine out, they choose a restaurant for both physiological
and psychological reasons. The psychological reasons include the hedonic/enjoyment goal …

Are tourists willing to pay for decarbonizing tourism? Two applications of indirect questioning in discrete choice experiments

R Raffaelli, M Franch, L Menapace… - Journal of …, 2022 - Taylor & Francis
The feasibility and efficiency of public policies aimed at decarbonizing tourism also depend
on tourists' attitudes and acceptance. This paper investigates tourists' preferences and …

An application of choice-based conjoint analysis to measure willingness to pay for casino buffets

T Demirciftci, A Belarmino, C Raab - International Hospitality Review, 2024 - emerald.com
Purpose The purpose of this study is to discover what attributes of casino buffet restaurants
are the most important for customers' willingness to pay (WTP). Design/methodology …

One size fits all? How CSR communication influences donation and revisit intention differently in local independent and chain restaurants

MS Lin, J Yeon, L Zhang - Journal of Hospitality & Tourism …, 2024 - journals.sagepub.com
Considering that limited research has been conducted to explore corporate social
responsibility (CSR) initiatives in the local brand context, compared to the global brand …

How restaurants' adherence to COVID-19 regulations impact consumers' willingness-to-pay

A Belarmino, T Repetti - Journal of Foodservice Business …, 2024 - Taylor & Francis
The impact of COVID-19 restrictions on restaurant consumer behavior remains largely
unexplored. The current paper examined how adherence to COVID-19 restrictions impacts …

Green food packages' effects on consumers' pre-to post-consumption evaluations of restaurant curbside pickup service

L Kwok, MS Lin - International Journal of Contemporary Hospitality …, 2024 - emerald.com
Purpose This study aims to assess green food packages' role in sustaining a restaurant's
curbside pickup service on three stages of consumer experiences: choosing a restaurant …

Antecedents and consequences of the ease of use and usefulness of fast food kiosks using the technology acceptance model

J Moon, J Shim, WS Lee - Systems, 2022 - mdpi.com
The aim of this study is to investigate whether kiosk users' characteristics can be explained
by the technology acceptance model (TAM). Additionally, the goal of this research is to …