Evidence for access: systematic scoping review of access systems in general practice

A Eccles, C Bryce, A Driessen, C Pope… - British Journal of …, 2024 - bjgp.org
Background: Access to GP appointments is increasingly challenging in many high-income
countries, with an overstretched workforce and rising demand. Various access systems have …

Practice-based research networks

M Pirotta, M Temple-Smith - Australian family physician, 2017 - search.informit.org
Background: Practice-based research networks (PBRNs) are collaborations between clinical
practitioners and academics. PBRNs aim to foster research in general practice through …

Access systems in general practice: a systematic scoping review

A Eccles, C Bryce, A Driessen, C Pope… - British Journal of …, 2024 - bjgp.org
Access systems in general practice: a systematic scoping review Page 1 Research Access
systems in general practice: a systematic scoping review Abi Eccles, Carol Bryce, Annelieke …

The future role of receptionists in primary care

I Litchfield, N Gale, M Burrows, S Greenfield - British Journal of General …, 2017 - bjgp.org
The postmillennial family practice has moved far beyond its cottage industry origins. The
broader range of services and treatments on offer in modern primary care are maintained by …

Emergency department utilisation by older people in metropolitan Melbourne, 2008–12: findings from the Reducing Older Patient's Avoidable Presentations for …

D Mazza, C Pearce, A Joe, LR Turner… - Australian health …, 2017 - CSIRO Publishing
Objective Older patients are over-represented in emergency departments (ED), with many
presenting for conditions that could potentially be managed in general practice. The aims of …

Don't be a nocebo! Why healthcare organizations should value patients' expectations

D Poulter, M Miciak, J Durham, A Palese… - Frontiers in …, 2024 - frontiersin.org
Healthcare organizations, whether public or private, must continually address operational
challenges 20 that threaten their survival. In addition to staff recruitment and development …

Protocol for using mixed methods and process improvement methodologies to explore primary care receptionist work

I Litchfield, N Gale, M Burrows, S Greenfield - BMJ open, 2016 - bmjopen.bmj.com
Introduction The need to cope with an increasingly ageing and multimorbid population has
seen a shift towards preventive health and effective management of chronic disease. This …

'Your lack of organisation doesn't constitute our emergency'-repeat prescription management in general practice

B Garth, M Temple-Smith, M Clark… - Australian Family …, 2014 - search.informit.org
Background: The importance of quality and safety in repeat prescribing is well documented,
but few studies have examined how practices manage urgent requests for repeat …

A framework for developing rural academic general practices: a qualitative case study in rural Victoria

JB Brown, T Morrison, M Bryant… - Rural and Remote …, 2015 - search.informit.org
" Introduction: There is increasing pressure for Australian rural general practices to engage
in educational delivery as a means of addressing workforce issues and accommodating …

[PDF][PDF] REDIRECT: Reducing older patient's avoidable presentations for emergency care treatment

D Mazza, C Pearce, J Lowthian, C Browning… - 2015 - research.monash.edu
BACKGROUND In recent years the number of Emergency Department (ED) attendances
across Australia has risen by 17% from 5.7 million in 2008-09 to 6.7 million in 2012-13 (1) …