The Role of Digital Leadership, e-loyalty, e-service Quality and e-satisfaction of Indonesian E-commerce Online Shop
A Purwanto - International Journal of Social and Management …, 2022 - ijosmas.org
The purpose of this study was to determine the effect of e-service quality on e-loyalty, digital
leadership on e-loyalty, the effect of e-service quality on e-satisfaction and the effect of e …
leadership on e-loyalty, the effect of e-service quality on e-satisfaction and the effect of e …
[HTML][HTML] The impact of technology service quality on Bangladeshi banking consumers' satisfaction during the pandemic situation: Green development and innovation …
The present study examined the anticipated technology service quality of private commercial
banks in Bangladesh, with a particular emphasis on the satisfaction of e-consumers …
banks in Bangladesh, with a particular emphasis on the satisfaction of e-consumers …
Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy
Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust
in digital economy | Emerald Insight Books and journals Case studies Expert Briefings Open …
in digital economy | Emerald Insight Books and journals Case studies Expert Briefings Open …
Exploring the effects of e-service quality and e-trust on consumers'e-satisfaction and e-loyalty: insights from online shoppers in Pakistan
R Ashiq, A Hussain - Journal of Electronic Business & Digital …, 2024 - emerald.com
Purpose The purpose of this study is to investigate the impact of e-service quality and e-trust
on customer e-satisfaction and, subsequently, on customer e-loyalty towards a website in …
on customer e-satisfaction and, subsequently, on customer e-loyalty towards a website in …
Influence of social media marketing in development of customer trust and satisfaction through the moderating role of electronic word of mouth
The study's objectives were to inspect how media marketing influenced the development of
customer satisfaction and trust through the mediating effect of consumer engagement. In …
customer satisfaction and trust through the mediating effect of consumer engagement. In …
The impact of e-service quality on word of mouth: A higher education context
Student satisfaction is an important determinant of university enrollment and reputational
capital. This paper investigates e-service quality impact on word-of-mouth measures of …
capital. This paper investigates e-service quality impact on word-of-mouth measures of …
Decision-making model for the effective e-services adoption in the Indian educational organizations
V Nalluri, T Huynh-Cam, H Sama… - Decision Science …, 2023 - m.growingscience.com
Due to the advances in wireless network environments, consumers/end-user behaviors
continue to expand in cyberspace. Similarly, university students (ie universities' consumers) …
continue to expand in cyberspace. Similarly, university students (ie universities' consumers) …
Shopee Pay Free Shipping Promotion Moderation On Customer Satisfaction
YD Fanani - Journal of Social Science and Business Studies, 2023 - gemapublisher.com
The reason for this observation become to partly and concurrently decide the impact of
service quality on customer satisfaction in Tangerang city, and to decide the variable of free …
service quality on customer satisfaction in Tangerang city, and to decide the variable of free …
Behavioral intention to use e-learning among academic staff during COVID-19 pandemic based on UTAUT model
This study investigates the impact of technology acceptance on behavioral intention (BI) to
use e-learning among academics at three private universities in Iraq that implemented the e …
use e-learning among academics at three private universities in Iraq that implemented the e …
The relationship between the elements of marketing mix and consumer behavior during environmental uncertainty
Many companies are facing difficulties such as sales reduction due to the changing of
consuming behavior during the period of crises. However, this research aims to understand …
consuming behavior during the period of crises. However, this research aims to understand …