Students' perception on customer experience: a comparative study

C Rusu, V Rusu, F Botella, D Quiñones, BA Urs… - … Conference on Human …, 2020 - Springer
Abstract Traditionally related to Service Science, Customer eXperience (CX) is also
becoming a relevant Human-Computer Interaction (HCI) topic. The well-known concepts of …

Student eXperience: A Survey in Argentinian Universities About Education in the Pandemic Context

I Balmaceda Castro, C Rusu, S Aciar - International Conference on Human …, 2021 - Springer
The spread of the coronavirus (COVID-19) caused institutions to adapt to virtuality around
the world. With the social changes brought by new technologies, universities must adapt and …

[PDF][PDF] Students' Perception on Customer eXperience: A Comparative Study

D Quiñones, BA Urs, I Urs, J Morales, S Cano, S Aciar… - 2020 - academia.edu
Traditionally related to Service Science, Customer eXperience (CX) is also becoming a
relevant Human-Computer Interaction (HCI) topic. The well-known concepts of usability and …