Customer churn prediction in telecommunication industry using data certainty

A Amin, F Al-Obeidat, B Shah, A Adnan, J Loo… - Journal of Business …, 2019 - Elsevier
Abstract Customer Churn Prediction (CCP) is a challenging activity for decision makers and
machine learning community because most of the time, churn and non-churn customers …

A review and analysis of churn prediction methods for customer retention in telecom industries

A Ahmed, DM Linen - 2017 4th International Conference on …, 2017 - ieeexplore.ieee.org
Customer churn prediction has gathered greater interest in business especially in
telecommunications industries. Many authors have presented different versions of the churn …

Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods

A Amin, B Shah, AM Khattak, FJL Moreira, G Ali… - International Journal of …, 2019 - Elsevier
Abstract Cross-Company Churn Prediction (CCCP) is a domain of research where one
company (target) is lacking enough data and can use data from another company (source) …

Time series for early churn detection: Using similarity based classification for dynamic networks

M Óskarsdóttir, T Van Calster, B Baesens… - Expert Systems with …, 2018 - Elsevier
The success of retention campaigns in fast-moving and saturated markets, such as the
telecommunication industry, often depends on accurately predicting potential churners …

Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning …

OB Kirgiz, M Kiygi-Calli, S Cagliyor… - Telecommunications Policy, 2024 - Elsevier
Telecom operators allocate a significant amount of resources to retain their customers as the
organic growth in the number of customers is slowing down. Gamified loyalty programs …

Deep learning for customer churn prediction in e-commerce decision support

M Pondel, M Wuczyński, W Gryncewicz, Ł Łysik… - Business Information …, 2021 - tib-op.org
Churn prediction is a Big Data domain, one of the most demanding use cases of recent time.
It is also one of the most critical indicators of a healthy and growing business, irrespective of …

An empirical study on customer churn behaviours prediction using arabic twitter mining approach

L Almuqren, FS Alrayes, AI Cristea - Future Internet, 2021 - mdpi.com
With the rising growth of the telecommunication industry, the customer churn problem has
grown in significance as well. One of the most critical challenges in the data and voice …

Just-in-time customer churn prediction in the telecommunication sector

A Amin, F Al-Obeidat, B Shah, MA Tae, C Khan… - The Journal of …, 2020 - Springer
Due to the exponential growth in technologies and a greater number of competitors in the
telecom sector, the companies are facing a rigorous problem of customer churns. The …

Social networks for enhanced player churn prediction in mobile free-to-play games

M Óskarsdóttir, KE Gísladóttir, R Stefánsson… - Applied Network …, 2022 - Springer
Social networks have been shown to enhance player experience in online games and to be
important for the players, who often build complex communities. In online and mobile …

[PDF][PDF] Review of Customer Churn Analysis Studies in Telecommunications Industry.

F Kayaalp - Karaelmas Science & Engineering Journal/Karaelmas …, 2017 - researchgate.net
Churn Analysis is one of the world wide used analysis on Subscription Oriented Industries to
analyze customer behaviors to predict the customers which are about to leave the service …