[PDF][PDF] The effect of service quality and product diversity on customer loyalty: The role of customer satisfaction and word of mouth

E Tjahjaningsih, DHU Ningsih… - The Journal of Asian …, 2020 - pdfs.semanticscholar.org
Batik industry is a business activity oriented towards customer loyalty and is demanded to
show an increasing diversity of products with various motives designed to prevent customers …

Customer switching behavior among Indonesian Muslims: Evidence from the merger of Indonesia's State-owned Islamic banks

M Mochlasin, N Nadia Hasbullah… - Cogent Business & …, 2023 - Taylor & Francis
This research examined the factors that affect customer satisfaction and switching behavior
in the post-merger of the state-owned Islamic banks in Indonesia. Data were collected by …

Influence of Social Determinants of Health Service Quality on Patient Satisfaction at Undata Hospital, Palu

S Sudirman, MN Ali, N Rahman - Journal of Public Health …, 2024 - jurnal.unismuhpalu.ac.id
Introduction: This study aimed to investigate the effect of social determinants of health
service quality on patient's satisfaction at Undata Regional Public Hospital. Methods: The …

What Determines Customer Satisfaction At McDonald's Self-Order Kiosks?

MI Maghriby, H Halim, BS DM - JURNAL ILMIAH MAHASISWA …, 2024 - jim.usk.ac.id
This research aims to analyze the influence of service quality, product quality, price, and
religiosity on customer satisfaction at McDonald's self-order kiosks in Banda Aceh City. The …

Kepuasan Pelanggan Terhadap Kualitas Produk Motor Honda Pada CV. Intan Prima Motor

M Awal - Musamus Journal of Business & Management, 2020 - ejournal.unmus.ac.id
This study aims to determine the partial effect of product quality on customer satisfaction CV.
Intan Prima Motor Merauke. The type in this research is quantitative research, while the …