Mobile banking is an innovative solution for improving financial inclusion; however, the use
of this technology is still very limited in developing countries. Consequently, this study aims …

This study explores the impacts of user adaptation and its antecedents, including perceived
usefulness, self-efficacy, and subjective norm on continuance intention towards mobile …

The research investigates the effects of chatbot-delivered verbal (inspirational appeals) and
non-verbal (ingratiation) cues on customers' purchase intentions on social commerce pages …

The availability of innovative payment services and the growing popularity of smartphone-
based payment services (SBPS), particularly among youth, recognise India's potential to …

Automated banking services rely on the so-called fintech technologies. These technologies,
however, represent an opportunity to enhance financial inclusion indicators among low …

This chapter delves into the dynamics of technological adoption in emerging economies,
specifically focusing on Latin America and the Caribbean region. Understanding technical …

Corporates are the major users of environmental and human resources for production and
related processes. While wealth maximization was prioritised in the past, international …

Mobile banking, an innovative branchless banking system, is burgeoning in Pakistan.
Grounded in expectation confirmation theory, this study empirically examines the interplay of …

Purpose This study examined the factors that affect attitudes and intentions for sustainable
adoption of mobile financial services (MFS) in Nigeria. Design/methodology/approach The …

This research extends the literature in the arena of mobile banking and aims to verify a
model explaining continuance intention, in a post-adoption phase, as a consequence of …