Purpose Emerging technologies, such as virtual reality (VR), have been influencing both the
tourism supply side and tourists alike. The purpose of this study is to analyse VR research in …

This narrative review article contributes to the discussion on destination sustainability by
focusing on cruise tourism practices. Cruise tourism is a complex industry, particularly from a …

This research aims to shed new light on peculiar on-board working conditions by adopting
the widely recognized and well-established job demands–job resources theory and …

Purpose This paper aims to explore and discuss the impact of digital innovations from a
business eco-systemic perspective. Key smart technology application themes in the cruise …

This study presents a holistic understanding of coastal, marine, and cruise tourism
sustainability. The study uses a mixed-method approach to investigate stakeholder …

The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed
some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper …

Purpose The purpose of this paper is to systematically analyze existing studies related to the
adoption of smart technologies in cruise tourism services, particularly robots, artificial …

Robotics and artificial intelligence are expected to reach their 'tipping points' over the next
decade. Digitalization and service automation are already visible in the tourism sector …

This article aims to provide a critical view of the global scientific production involved in cruise
tourism study. Global references in this field were identified and emphasised for managing …

Purpose This paper aims to analyse the role of information and communication technologies
(ICTs) in establishing destination appeal and reflect on the implications for smart tourism …