Knowledge has been widely recognised as the most valuable asset of an organisation and
the creation of new knowledge as a prerequisite for improving service quality and achieving …

Purpose The purpose of this study is to ascertain factors that enable micro-and small firms
(MSFs) to cope with the effects of a long-term crisis and develop a model which guides …

Purpose The purpose of this paper is to shed light on the role of libraries as community
institutions by reflecting on the experience of the Ferguson Municipal Public Library (FMPL) …

This study examines the journey of micro and small firm owners/managers of hospitality
firms through the global financial crisis. This journey includes measures of firm success and …

Purpose The purpose of this study is to examine various key aspects associated with
entrepreneurs' behaviour following a long-term crisis. Specifically, the study compares the …

The paper investigated how Reading Groups in Academic Libraries can contribute to
increasing library users' interaction with literature and improving language skills. A case …

Under the banner of 'democratic access to culture,'libraries, museums, theaters, archives,
and galleries–the loci of information and cultural provision–once exclusive to elite classes or …

Given the turbulent development of Russian public service after the socialism-capitalism
transition in the 1990s and continuous government bashing, one might expect finding low …

Purpose–The aim of this paper is to discuss the challenges that the current economic crisis
has posed for Greek public and municipal libraries. Design/methodology/approach–This is a …

Games and play are a growing presence in public libraries, part of a suite of new spaces
and services that respond to digitization and new urban policy imperatives. Drawing on …