This article investigates how communications advances affect citizens' ability to participate in
coproduction of government services. The authors analyze service requests made to the City …

E-government initiatives are in their infancy in many developing countries. The success of
these initiatives is dependent on government support as well as citizens' adoption of e …

After more than a decade of comprehensive research work in the area of electronic
government (e-government), no attempt has yet been made to undertake a systematic …

This article analyzes some of the reasons people choose e-participation over traditional
involvement forums as a way of having public policy input. The research aimed to see …

Abstract Between Twitter revolutions and Facebook elections, there is a growing belief that
information and communication technologies are changing the way democracy is practiced …

Many governmental organizations are changing their service channel management
strategies to multi-channel management. However, very few empirical studies exist that …

After more than a decade of research in the field of e-government, it is now timely and
appropriate to reflect upon the overall developmental directions in the area. The purpose of …

After more than a decade of research in the field of e-government, it is now timely and
appropriate to reflect upon the overall developmental directions in the area. This paper …

Even after more than a decade of intensive research work in the area of electronic
government (e-government) adoption and diffusion, no study has yet undertaken a …

The wide spread of the internet, mobile technologies and social networks facilitated the
emergence of open concepts. Open data concept means to unfold data to the public free of …