We review the literature on organizational climate and culture paying specific attention to
articles published in the Journal of Applied Psychology (JAP) since its first volume in 1917 …

Cross-level interaction effects lie at the heart of multilevel contingency and interactionism
theories. Researchers have often lamented the difficulty of finding hypothesized cross-level …

Abstract Effect size information is essential for the scientific enterprise and plays an
increasingly central role in the scientific process. We extracted 147,328 correlations and …

The fields of organizational climate and organizational culture have co-existed for several
decades with very little integration between the two. In Organizational Climate and Culture …

Authentic leadership occurs when individuals enact their true selves in their role as a leader.
This article examines the role of authentic followership in the previously established …

This study examines frontline employee responses to corporate social responsibility (CSR)
using a multisourced data set at a Global 500 financial services company. The authors find …

Abstract Service climate captures employees' consensual perceptions of organizations'
emphasis on service quality. Although many studies have examined the foundation issues …

In many business markets, manufacturers seek service-led growth to secure their existing
positions and continue to grow in increasingly competitive environments. Using longitudinal …

This article advances prior theory on inclusive leadership to better understand how leaders
foster team creativity through members' experience that their uniqueness belongs within the …

Previous research has conceptualized and modeled customer orientation (CO) in one of two
ways: as a psychological phenomenon antecedent to critical job states (ie, stress and …