Storytelling about places: Tourism marketing in the digital age

C Bassano, S Barile, P Piciocchi, JC Spohrer, F Iandolo… - Cities, 2019 - Elsevier
Storytelling about places is recognized as a tool to enhance the reputation of regions as they
compete for tourism and economic development spending in the digital age. Through digital …

Multi-level governance for sustainable innovation in smart communities: an ecosystems approach

MV Ciasullo, O Troisi, M Grimaldi, D Leone - … and Management Journal, 2020 - Springer
This paper analyses the TrentoSmartCity project to redefine Trento (an Italian municipality)
as a smart community according to an ecosystems view that explores the different resources …

Monitoring viability and sustainability in healthcare organizations

M Saviano, C Bassano, P Piciocchi, P Di Nauta… - Sustainability, 2018 - mdpi.com
The paper aims to advocate the incorporating of the sustainability perspective into the
management control system of healthcare organizations. The study is based on two main …

Three frameworks for service research: exploring multilevel governance in nested, networked systems

J Spohrer, P Piciocchi, C Bassano - Service Science, 2012 - pubsonline.informs.org
Three frameworks are recommended to analyze multilevel governance across a spectrum of
complex human systems, including nations, states, cities, universities, hospitals, hotels, and …

An integrated framework toward public system governance: insights from viable systems approach

F Polese, O Troisi, L Carrubbo… - Cross-sectoral relations in …, 2018 - emerald.com
This study aims at rereading public governance (PG) and public value management (PVM)
in the light of viable systems approach (VSA). Starting from the common points and the …

Fuzzy consensus model for governance in smart service systems

F Calza, M Gaeta, V Loia, F Orciuoli, P Piciocchi… - Procedia …, 2015 - Elsevier
Abstract Service Systems are means of value-co-creation and are considered “Smart” if they
are supported by IT and react to external changes for the satisfaction of the whole. The co …

T-Shape professionals co-working in smart contexts: VEGA (ST)–venice gateway for science and technology

P Piciocchi, JC Spohrer, L Martuscelli… - Advances in The Human …, 2018 - Springer
The places where people routinely gather to interact and work can be thought of as
territories with boundaries that provide a smart context to achieve personal and professional …

Smart Local Service System.“Governamentalità intelligente” per la competitività del territorio.

P Piciocchi, A Siano, C Bassano… - … Convegno Annuale di …, 2012 - ricerca.uniparthenope.it
Obiettivi. Il lavoro interpreta il territorio come uno Smart Local Service System (SLSS), la cui
competitività e quoziente di reputazione dipendono da strategie di condivisione e processi …

Digital servitization in BtoB manufacturing systems: combining theory and practice for competitiveness enhancement

MV Ciasullo - 2021 - torrossa.com
The last decade is characterized by perpetual change, high uncertainly, and growing
complexity fueled by the so-called “4th Industrial Revolution” and the related “Industry 4.0” …

Smart University for sustainable governance in smart local service systems

C Bassano, A Carotenuto, M Ferretti… - Advances in Artificial …, 2019 - Springer
Abstract From the Service Science perspective, our work tends to provide a conceptual and
methodological contribution to affirm the role of the university as the responsible agent for …