The implementation of artificial intelligence (AI) in a smart society, in which the analysis of
human habits is mandatory, requires automated data scheduling and analysis using smart …

Crowdsourcing technology platforms specializing in on‐demand last mile delivery face a
novel problem—heightened agent independence increases uncertainty in last mile delivery …

In this paper, we study the effectiveness of incentives on delivery service time slot choices. In
particular, we focus on the use of green labels that specify time slots as environmentally …

Purpose This study focuses on (re-) introducing computer simulation as a part of the
research paradigm. Simulation is a widely applied research method in supply chain and …

Disasters mobilize hundreds of organizations, but coordination among them remains a
challenge. This is why the United Nations has formed clusters to facilitate information and …

Digital technology has enabled significant productivity gains in many industries.
Manufacturers have benefited from robotics, and service businesses have benefited from …

Large government projects involving public–private collaborations inherently suffer from
setbacks such as delays, cost overruns, or failure to meet contracted performance. Such …

Purpose Perishable inventory management for the grocery sector has become more
challenging with extended omnichannel activities and emerging consumer expectations …

When a supplier experiences a disruption, it learns how to better prevent and recover from
future disruptions. As suppliers learn to become more resilient, the overall supply network …

We study volunteer management at a charity storehouse operated by a large faith‐based
organization. The storehouse runs entirely on volunteer efforts. We investigate the role of …