A critical review of state‐of‐the‐art chatbot designs and applications

B Luo, RYK Lau, C Li, YW Si - Wiley Interdisciplinary Reviews …, 2022 - Wiley Online Library
Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

A meta-analysis and systematic review of the effect of chatbot technology use in sustainable education

X Deng, Z Yu - Sustainability, 2023 - mdpi.com
The development of artificial intelligence in recent years has promoted the use of chatbot
technology in sustainable education. Many studies examined the effect of chatbots on …

Factors influencing users' adoption and use of conversational agents: A systematic review

EC Ling, I Tussyadiah, A Tuomi… - Psychology & …, 2021 - Wiley Online Library
As artificially intelligent conversational agents (ICAs) become a popular customer service
solution for businesses, understanding the drivers of user acceptance of ICAs is critical to …

Is clinical virtual reality ready for primetime?

A Rizzo, ST Koenig - Neuropsychology, 2017 - psycnet.apa.org
Objective: Since the mid-1990s, a significant scientific literature has evolved regarding the
outcomes from the use of what we now refer to as clinical virtual reality (VR). This use of VR …

[HTML][HTML] How pedagogical agents communicate with students: A two-phase systematic review

P Sikström, C Valentini, A Sivunen, T Kärkkäinen - Computers & Education, 2022 - Elsevier
Technological advancements have improved the capabilities of pedagogical agents to
communicate with students. However, an increased use of pedagogical agents in learning …

Clinical virtual reality tools to advance the prevention, assessment, and treatment of PTSD

AS Rizzo, R Shilling - European journal of psychotraumatology, 2017 - Taylor & Francis
Numerous reports indicate that the incidence of posttraumatic stress disorder (PTSD) in
Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn …

The effect of chatbots on learning: a meta-analysis of empirical research

E Alemdag - Journal of Research on Technology in Education, 2023 - Taylor & Francis
This meta-analysis aimed to comprehensively review empirical studies on the effect of
chatbots on learning and quantitatively synthesize their findings to produce an overall effect …

Chatbot-facilitated nursing education

CY Chang, SY Kuo, GH Hwang - Educational Technology & Society, 2022 - JSTOR
Conventional nursing courses have solely adopted lecture-based instruction for knowledge
delivery, which tends to lack interaction, rehearsal, and personalized feedback. The …

Impact of service agents on customer satisfaction and loyalty: mediating role of Chatbots

MHA Naqvi, Z Hongyu, MH Naqvi… - Journal of Modelling in …, 2023 - emerald.com
Impact of service agents on customer satisfaction and loyalty: mediating role of Chatbots |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

A visual learning analytics (VLA) approach to video-based teacher professional development: Impact on teachers' beliefs, self-efficacy, and classroom talk practice

G Chen - Computers & Education, 2020 - Elsevier
To address the challenge of overwhelming data inherent in classroom lesson videos, this
study proposed a visual learning analytics (VLA) approach to video-based teacher …