[HTML][HTML] The uses of patient reported experience measures in health systems: a systematic narrative review
KJ Gilmore, I Corazza, L Coletta, S Allin - Health policy, 2023 - Elsevier
Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …
experience data, captured through Patient Reported Experience Measures (PREMs). Our …
Exploring the actionability of healthcare performance indicators for quality of care: a qualitative analysis of the literature, expert opinion and user experience
E Barbazza, NS Klazinga, DS Kringos - BMJ quality & safety, 2021 - qualitysafety.bmj.com
Background This study explores the meaning of actionable healthcare performance
indicators for quality of care-related decisions. To do so, we analyse the constructs of fitness …
indicators for quality of care-related decisions. To do so, we analyse the constructs of fitness …
[HTML][HTML] Features constituting actionable COVID-19 dashboards: descriptive assessment and expert appraisal of 158 public web-based COVID-19 dashboards
D Ivanković, E Barbazza, V Bos… - Journal of medical …, 2021 - jmir.org
Background Since the outbreak of COVID-19, the development of dashboards as dynamic,
visual tools for communicating COVID-19 data has surged worldwide. Dashboards can …
visual tools for communicating COVID-19 data has surged worldwide. Dashboards can …
[HTML][HTML] Evaluating organizational performance of public hospitals using the McKinsey 7-S framework
M Chmielewska, J Stokwiszewski, J Markowska… - BMC health services …, 2022 - Springer
Background This study examined non-financial aspects of the organizational performance of
public hospitals from the perspective of hospital physicians; the obtained results were …
public hospitals from the perspective of hospital physicians; the obtained results were …
[HTML][HTML] Using patient-reported measures to drive change in healthcare: the experience of the digital, continuous and systematic PREMs observatory in Italy
S De Rosis, D Cerasuolo, S Nuti - BMC Health Services Research, 2020 - Springer
Abstract Background The use of Patient Reported Experience Measures (PREMs) has great
potential in healthcare service improvement, but a limited use. This paper presents an …
potential in healthcare service improvement, but a limited use. This paper presents an …
Revealing the role of intellectual capital in digitalized health networks. A meso‑level analysis for building and monitoring a KPI dashboard
Purpose We aim to provide a conceptual analysis about the role of intellectual capital in
driving construction of a reliable measurement system in order to increase the effectiveness …
driving construction of a reliable measurement system in order to increase the effectiveness …
[HTML][HTML] A performance management system in healthcare for all seasons?
Health systems face challenges which are inherent to care demand and supply evolution (ie,
demographic change, new technologies) or are the results of unexpected occurrence …
demographic change, new technologies) or are the results of unexpected occurrence …
[HTML][HTML] Disaster management and emerging technologies: a performance-based perspective
Purpose This paper aims to analyse how emerging technologies (ETs) impact on improving
performance in disaster management (DM) processes and, concretely, their impact on the …
performance in disaster management (DM) processes and, concretely, their impact on the …
Performance measurement systems in the health and care sector: Are targets and monitoring additional demands or resources for employees?
LM de Menezes, AB Escrig-Tena - International Journal of Operations …, 2023 - emerald.com
Purpose This paper aims to improve our understanding of performance measurement
systems in the health and care sector, by focussing on employee reactions to core …
systems in the health and care sector, by focussing on employee reactions to core …
Gender representation and financial performance: an empirical analysis of public hospitals
Purpose Recently, the relationship between gender representation and organizational
performance has been the focus of various studies. However, some research gaps still exist …
performance has been the focus of various studies. However, some research gaps still exist …