Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

A review of the literature on intellectual capital development was conducted using systemic
criteria for the inclusion of relevant studies. The concepts behind the ideas explored in the …

Big data can improve the profitability and competitiveness of organisations by extending
market knowledge and strategic marketing insight. However, there is a disconnect between …

Purpose Due to the adverse impact of COVID-19 on businesses, this study investigates how
dynamic capabilities could influence SME performance through digitalization as a moderator …

Online reviews of the products by consumers are very important to organizations as well as
to prospective consumers. Ideally, online reviews by consumers should be an accurate and …

There is a high tendency for conversion from a statistical economy based on measuring
tangible assets into investigating non-tangible capital drive in the present economic status …

Purpose Although small-and medium-sized enterprises (SMEs) play major roles in most
economies in terms of job creation, innovation and contribution to national income, they are …

Purpose The purpose of this paper is to develop a meta-ranking of the world's most
innovative firms, which underscores the importance of external perceptions of …

The rapid uptake of digital technologies is constantly transforming the modern culture of
sports spectating; however, relatively little is known about the impact of digitalization on the …

Although designing out waste is a core principle of the circular economy, in established
companies, waste may not easily be designed out requiring innovation to develop …