Promoting social justice through usability in technical communication: An integrative literature review

KR Acharya - Technical Communication, 2022 - ingentaconnect.com
Purpose: Recently, interest in usability has grown in the technical communication (TC) field,
but we lack a current cohesive literature review that reflects this new growth. This article …

Technologies for social justice: Lessons from sex workers on the front lines

A Strohmayer, J Clamen, M Laing - … of the 2019 CHI conference on …, 2019 - dl.acm.org
This paper provides analysis and insight from a collaborative process with a Canadian sex
worker rights organization called Stella, l'amie de Maimie, where we reflect on the use of …

Playing with power tools: Design toolkits and the framing of equity

A Petterson, K Cheng, P Chandra - … of the 2023 CHI Conference on …, 2023 - dl.acm.org
Design toolkits that aim to to promote equity offer designers simplified approaches to
creating more equitable technology. However, it is important to understand how equity is …

Queer usability

ME Ramler - Technical Communication Quarterly, 2021 - Taylor & Francis
This article introduces the term “queer usability” to technical communicators. Queer usability
is the anticipation of marginalized communities and the application of this anticipation to …

Examining the intersections of race, religion & community technologies: A photovoice study

TK O'Leary, E Stowell, JA Hoffman… - Proceedings of the …, 2021 - dl.acm.org
Churches have historically played an important role in Black American communities,
catalyzing the pursuit of aims such as social justice, community organization, and health …

Resistance as participation: Queer theory's applications for HIV health technology design

MK Green - Technical Communication Quarterly, 2021 - Taylor & Francis
This article proposes resistance as a form of participation in user experience settings. It
details a study to include people living with HIV in codesigning a health education …

Pasts and futures of design thinking: Implications for technical communication

J Tham - IEEE Transactions on Professional Communication, 2022 - ieeexplore.ieee.org
Introduction: Design thinking has gained popularity over the last few decades due to its
promise for social innovation and user-centered solutions for technical communication …

A technical hair piece: Metis, social justice and technical communication in Black hair care on YouTube

M Yusuf, VN Schioppa - Technical Communication Quarterly, 2022 - Taylor & Francis
This article argues that through embodied presentations and the multimodal, international
and intercultural affordances of YouTube, the rhetoric of Black hair care YouTubers is …

Queering consent: Design and sexual consent messaging

AC Edenfield - Communication Design Quarterly Review, 2019 - dl.acm.org
For decades, sexual violence prevention and sexual consent have been a recurrent topic on
college campuses and in popular media, most recently because of the success of the# …

Opening research commissioning to civic participation: Creating A community panel to review the social impact of HCI research proposals

IG Johnson, C Crivellaro - Proceedings of the 2021 CHI Conference on …, 2021 - dl.acm.org
In this paper we report insights from the design and delivery of a process that invited distinct
groups of citizens to co-develop and apply social impact assessment criteria for the purpose …