Artificial intelligence (AI) characterizes a new generation of technologies capable of
interacting with the environment and aiming to simulate human intelligence. The success of …

Smart Farming is a development that emphasizes the use of information and communication
technology in the cyber-physical farm management cycle. New technologies such as the …

As of late, the use of “digital” as a qualifier to established research concepts is increasing.
However, we have yet to clearly establish what makes a “digital x” concept distinct from an …

Business process management (BPM) research emphasises three important logics–
modelling (process), infrastructural alignment (infrastructure) and procedural actor (agency) …

In the global war for talent, traditional recruiting methods are failing to cope with the talent
competition, so employers need the right recruiting tools to fill open positions. First, we …

Due to recent technological advances, organizations currently face massive changes of their
work design and leadership. Unfortunately, the exact nature of these changes is still unclear …

What are the potential futures of knowledge work, given its transformation into almost
exclusively digital work during the COVID-19 pandemic crisis? Our ongoing research …

Business processes represent one of the core assets of organisations for many reasons.
They have direct impact on the attractiveness of products and services, influence customer …

Abstract Customer Relationship Management (CRM) is a very important growing business
practice in today's environment. It is used for managing the interaction between a company …

This paper develops and deploys a theoretical framework for assessing the prospects of a
cluster of technologies driving what is often called the digital transformation. There is …